When Nature Calls: Delivering Emergency Experience Management with NWN Carousel

It’s hurricane season 2023 in North America and our ability to respond effectively to emergencies has again become mission critical for Public Sector agencies and their citizens. With Hurricane Idalia just passed in Florida, I want to highlight a critical aspect of our mission – supporting public sector organizations in scaling their Emergency Management departments […]



9th Annual ALS Ice Bucket

They came with buckets. They came with ice. They came with a mission. NWN Carousel team members from offices around the U.S. mobilized on a beautiful summer day at steps of the Massachusetts Statehouse on August 9, 2023 to celebrate the 9th Annual Ice Bucket Challenge to strike out ALS. NWN Carousel partnered with the family of Ice Bucket Challenge co-founder Pete Frates to raise money and awareness for the deadly disease and to also urge state lawmakers to better protect all those with disabilities and their caregivers by granting them the right to continue to work from home following the Commonwealth’s declaration of the end of the COVID-19 state of emergency.



Breaking Down Barriers: The Power of a Unified Hybrid Work Approach!

As we evolve from a pandemic to post-pandemic reality, the way we buy, implement, and drive technology decisions for CX and EX has fundamentally changed. There’s no “in-office” vs. “remote” technology. There are no silos. Even the office space itself is evolving to become more flexible and on-demand. As organizations move to the cloud, EX and CX are converging. The quality of every experience hinge on the performance of the organization’s technology stack. This week’s blog shares how organizations navigate this new convergence through Hybrid Experience (HX) management, a strategic driver for IT budget consolidation and cost savings while enabling a differentiated employee and customer experience. HX serves not only customers and employees, but also IT administrators.



Live Hybrid Work Demos at NWN Carousel’s Customer Experience Center

NWN Carousel’s West Coast Customer Experience Center is the perfect place to explore hybrid workflow demos from start to finish! By providing a hands-on display of integrated hardware and software solutions, the center gives customers a deeper understanding of how our core cloud offerings work together to improve workflows. If you’re looking to improve your organization’s productivity and collaboration, the CEC is definitely worth a personal visit. Read this week’s blog on the benefits of CEC and how to book a demo.



NWN Carousel’s 2023 Sales Kickoff

The Sky is the Limit with Cloud Communications & Hybrid Work! We’re thrilled to have hosted our 2023 Sales Kickoff this week with our GTM teams attending virtually, and in-person, across the country at watch party locations in Providence, NYC, Charlotte, Biloxi, and Sacramento.   Our Limitless theme represents NWN Carousel’s commitment to pushing boundaries and […]



2022 Most Watched eXcellerate Webinars

2022 eXcellerate was not your average webinar series! The most-watched episodes of the year were about providing value for your business by embracing hybrid work solutions. Our #1 most popular panel discussion focused on transitioning MGM Resorts’ meeting spaces to Rooms-as-a-Service for scalable, affordable flex work areas. We also covered topics relevant to some of the largest state and local agencies in CA, FL, and TX with our device-as-a-service lifecycle support for PCs, and laptops, including critical endpoint security. Replay on-demand episodes to get real world hybrid work solutions!



NWN Carousel Hosts First Hybrid Hub Summit With Fisher College

NWN Carousel’s Hybrid Hub Summit in Boston was a great success! Joining moderator Jon Chesto, business reporter at the Boston Globe were leaders from academia, healthcare, real estate and technology who examined the future of work and how it is reshaping the economy, educational system and our future. Summit panelists discussed how hybrid work has impacted employees including the effects of long commutes, recruitment and retention of employees, lack of childcare as well as improved quality of life issues for families. Learn more about the event from NWN Carousels’ CMO, Andrew Gilman.




Hits and Misses From Our 2022 Tech Trends Predictions – Part 6 of 6

In 2022, the focus has been on the integration of network and security along with visibility of the user experience and applications. We’ve seen a shift from the traditional LAN/WAN environments to “work from anywhere” hybrid architectures.
Read more on our last blog installment on 2022 Tech Predictions – Hits and Misses – for network security.




Hits and Misses From Our 2022 Tech Trends Predictions – Part 5 of 6

This week we talk devices. The troubled microchip supply chain is putting many devices on back order, as well as bottlenecks with continued shipping delays. As IT and HR leaders plan what their workspaces will look like in the post-pandemic world, they are confronted with challenging questions: Will they reopen offices? How much ongoing remote […]


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Hits and Misses From Our 2022 Tech Trends Predictions – Part 4 of 6

Technology changes so rapidly that it sometimes surpasses our best forecasts. Working closely with our customers to best align our offerings to meet their needs and expectations – our solution experts are in a unique position to accurately foretell market trends. Our popular blog series, “Six Technology Predictions for 2022”  focused on trends around Cloud, […]