Blog
We invested a tremendous amount of time and energy to bring our Customer Success Leadership Team together for The 2022 CS Leadership Summit in Boston! After a company relaunch in September and eight months of integration, our CS organization was at a key inflection point. Under the leadership of Jack Lodge, EVP of Customer Success, […]
02.17.2022
Blog
At this festive time of year, we want to take a moment to thank our customers, partners and supporters for all the ways you make NWN Carousel such a remarkable place to innovate. Our Customer Success Obsessed mantra has carried us through an unforgettable year! Together, we reaffirmed NWN Carousel’s commitment to transforming millions of […]
12.21.2021
Blog
We are delighted to announce that NWN Carousel is a multiple award winner! Closing out the year strong, we have been recognized by industry partners and leaders, in several key categories. Cisco 2021 Partner of the Year For Innovation and Cloud Collaboration As a proud Gold Cisco partner, we are extremely honored to earn the […]
11.15.2021
News
Waltham, Mass., November 8, 2021 – NWN Carousel, the leading integrated cloud communications service provider, today announced that CRN®, a brand of The Channel Company, has named the company a Finalist for the 2021 CRN Tech Innovator Awards. The company is being recognized for its Experience Management Platform (EMP) in the Business Intelligence and Analytics […]
11.09.2021
Blog
Our Chief Financial Officer, Matt Curran, has an extraordinary story of resiliency. One that we are proud to share with the greater NWN Carousel community. When Matt suffered a devastating fall 20 years ago, he was given only a 1 in 10 million chance of walking again. Through intensive rehab, his fighting instincts, as well […]
10.07.2021
News
This article originally appeared in Channel Futures. NWN has completed its integration of NWN Carousel, and the combined company is launching new and updated products and services. NWN Carousel is now a $1 billion provider of cloud communications and infrastructure services. The companies announced their tie-up in May. NWN Carousel says its Experience Management Platform (EMP) gives a business […]
09.13.2021
News
WALTHAM, Mass.– NWN Carousel, the leading integrated cloud communications service provider, today announced completing the integration of NWN Carousel four months after the acquisition announcement. The company is launching new and updated offerings that leverage its unique intellectual property and combined 60 years of experience servicing millions of users across 7,000 leading organizations across North […]
Blog
This summer, Americans will again enjoy “normal” activities, like community gatherings and baseball stadiums filled to capacity. The ease in COVID-related restrictions stems from rapid vaccination rollouts, which were made possible through significant investments in connectivity and IT modernization. Vaccination mega-sites, for example, were aided by CARES Act funding, allowing them to have reliable connectivity […]
07.20.2021
News
WALTHAM, Mass., July 15, 2021 – NWN Carousel, the leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s hybrid work environments, today announced it has won a 2021 Microsoft US (MSUS) Partner Award in the Modern Work and Security category. The company was recognized for its expertise in delivering proven client solutions in Meetings, […]
07.15.2021
News
EXETER, RI – June 30, 2021 – NWN Carousel, the leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, today announced it has received the highest Customer Experience (CX) Certification from Cisco. The achievement of the Advanced Level Specialization Certification in Cisco’s Customer Experience Specialization Program underscores NWN Carousel’s ability to best […]
06.30.2021