If you happened to miss our June eXcellerate on ransomware you can stream it now. This discussion dives into Managed Detection Response (MDR) and how to react when prevention tools fail. VP of Security, Joshua King, at NWN Carousel spoke with guest Kyle Aumell, Technical Services & Cybersecurity Management at Samaritan Medical Center about his […]
06.30.2022
If you missed our “tech talk” on the latest Experience Management Platform news, play it on demand! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. Krystina Silva, VP of Offering Management together with Andrew Gilman, CMO hosted special guest and ServiceNow partner, […]
06.05.2022
“The 100” at the Mandarin Oriental, Boston Event brought together honorees showcased in annual ranking of Most Influential Bostonians NWN Carousel served as presenting sponsor for Boston Magazine’s Top 100 Most Influential Bostonians of 2022 event at the Mandarin Oriental Boston on May 24, 2022. The event celebrated those shaping the future of an evolving […]
06.02.2022
Every analyst, customer, and partner we’ve ever spoken with has echoed the same. Cloud contact centers have undergone substantial change as they strive to meet new demands from both customers and agents. This month’s eXcellerate webinar focused on “How to Fast Track Customer Engagement in the Cloud Contact Center.” Attendees learned that to effectively shift […]
05.12.2022
For any engineer that’s spent late nights designing network layouts or squeezed out a configuration drawing to meet the requirements of an RFP, knows well that work-life balance isn’t always possible with a career in IT. For this reason, we at NWN Carousel, take every opportunity to thank our Solution Architects, and Solution Engineers, for […]
05.05.2022
Unlock the Full Potential of your UC&C Digital Experience Hybrid and remote work has established a “best of both worlds” standard. How will we institutionalize it and really make it an incredible experience wherever we are? Key Highlights From Webinar Evolution of the Hybrid Experience [5:50] Adoption of multiple platforms [18:37] Implementation, migration & support […]
03.28.2022
Modern Device Management for a Hybrid World Employees in nearly every industry, can now set up shop at their desk, café, customer site or even on the road. If you can imagine it, our device management experts can securely, and efficiently, establish the framework required for an effective hybrid work model. February’s webinar on “Secrets […]
02.28.2022
Our eXcellerate virtual series kicked off with January’s webinar on “How to Host a Great Hybrid Meeting!” NWN Carousel’s VP of Visual Collaboration & Workspace, Brian Fichter, invited Microsoft’s Jimmy Vaughan to hold a lively, interactive discussion on best practices around how to support the hybrid worker. The conversation focused on creating a strategic approach […]
01.26.2022
Value-Based Offerings to Accelerate Hybrid Work Last week’s Play2Win Sales Kickoff experience was incredible! Just coming off our live, in-person relaunch event in September, we wanted to create a high-energy and interactive hybrid event that would really engage our GTM organization for 2022. “Play2Win” The main event, started on Tuesday afternoon, January 11, with our […]
01.14.2022
Organizations over the past two years made significant technology investments to meet the needs of the rapidly changing workforce. Gartner forecasts that end-user spending on public cloud services will reach $396 billion in 2021 and grow 21.7% to reach $482 billion in 2022. As investments continue to grow, work is evolving once again. Organizations are […]
12.17.2021
