News

CAROUSEL INDUSTRIES WINS SILVER STEVIE® AWARD IN 2021 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

Check out our Stevie® Award win here! Carousel has received a Silver Stevie® for our Customer Success Obsessed Mission and Philosophy in the Customer Service & Contact Center Achievement Category.  Carousel was one of six winners to receive the Award for Innovation in Customer Service – Computer Industries sub-category.  The Stevie Awards for Sales & […]

02.11.2021

News

The 20 Top News Stories of 2020

This article was originally published on CRN.  Edge computing, perhaps the biggest IT development since cloud computing, was hot in 2020. Incorporating networking, Internet of Things, security, data storage, power management and emerging technologies like 5G, edge computing looks beyond the data center to where many people work and where a lot of data is generated […]

01.11.2021

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Carousel Ramps Up Customer Success Focus With New SVP Role

This article was originally published on CRN.   

News

New Avaya Channel Chief: Global Channel Strategy Will Center On Cloud

This article was originally published on CRN. Avaya is adding structure and strategy around cloud to its global channel partner program, the company told CRN exclusively. Given that Avaya does about 80 percent of its business through partners, the company needs consistency in channel leadership across all its geographies if it’s going to succeed in […]

01.06.2021

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NWN Carousel Names Juan Gonzalez as Senior Vice President of Customer Success

EXETER, RI, Jan. 5, 2021 – NWN Carousel, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced Juan Gonzalez has joined the company in the newly created role of Senior Vice President of Customer Success. Gonzalez, an accomplished client success and customer experience executive, will be responsible […]

01.05.2021

News

How to manage multiple cloud collaboration tools in a WFH world

This article was originally posted on ComputerWorld. One of the more prominent IT trends resulting from the pandemic and shift to a work-from-home model is a dramatic rise in the use of collaboration tools such as videoconferencing systems. A June 2020 report from research firm Gartner said global spending on cloud-based web conferencing products will […]

12.16.2020

News

2020 NextGen 101 Awards

This article was originally published on Channel Futures. The NextGen 101, an MSP 501 list, is for resellers, system integrators, consultants and other partners with recurring revenues from business models that are diversified beyond managed or cloud services. The NextGen 101 recognizes partners with growing MSP practices and annual recurring revenues under 20% of total […]

12.10.2020

News

SCN Top 50 Systems Integrators of 2020

Click here for the full SCN publication. Below shows Carousel’s distinction in the SCN Top 50 Systems Integrators.  

12.08.2020

News

NWN Carousel Achieves Calling for Microsoft Teams Advanced Specialization and Launches Teams Managed Services Offering

This specialization allows Carousel to further differentiate, demonstrate proven UCC capabilities, and build stronger customer partnerships. Read the full press release in Telecom Reseller.

12.03.2020

News

CAROUSEL INDUSTRIES ACHIEVES CALLING FOR MICROSOFT TEAMS ADVANCED SPECIALIZATION AND LAUNCHES TEAMS MANAGED SERVICES OFFERING

EXETER, RI, Dec. 1, 2020 – NWN Carousel, a leader in communication and network technologies, professional and managed services, security and cloud solutions, today announced it is among the first IT services providers worldwide to attain the Calling for Microsoft Teams Advanced Specialization. The specialization enables Microsoft Gold partners to further demonstrate deep knowledge, extensive […]

12.01.2020