June eXcellerate – Ransomware Has Nowhere to Hide!

Managed Detection and Response (MDR) is the hot buzzword. Yet not all solutions, and security providers, are created equal. This leads to chaos. When prevention tools fail, it’s critical to adopt a posture of continuous monitoring and response to prevent your security teams from uttering the five most forbidden words: We. are. under. ransomware. attack! […]

05.25.2022

Experience Management Platform

May Excellerate – Enjoy a Bold New EMPowered Experience!

Join us for a “tech talk” on the latest Experience Management Platform news! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. We’ll also highlight the “art of the possible” with EMP’s future state. Learn how: EMP addresses the gap between […]

05.03.2022

Trump Bedminster Golf Club

Client Appreciation Golf Outing – Trump National, May 24

In the spirit of celebrating exceptional partnerships, we are excited to extend an invitation to our Annual Client Appreciation Golf Outing! This year’s event will take place at the beautiful Trump National Golf Club located in Bedminster, NJ. Trump National Golf Club, Bedminster boasts 36-holes of world-class golf situated on over 600 rolling acres in […]

04.07.2022

Newport National Golf Club

Client Appreciation Golf Outing – Newport National, June 7

Come experience the wonderful golf course of Newport National Golf Club with the NWN Carousel Team. The championship golf course is built to challenge golfers of every skill level and has been voted the #1 Public Access golf course in Rhode Island by Golfweek & Golf Digest and #1 in New England by Golf Monthly. […]

04.05.2022

contact center, agent

April Excellerate – Fast-Track Customer Engagement with Cloud Contact Center!

NWN Carousel’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to […]

03.23.2022

Technical Summit

Technical Summit 2022 – NWN Carousel’s 2022 Premier Opportunity for Technical Engagement & Training

We are excited to have you participate in our Technical Summit 2022, as we accelerate our Technical Expertise in secure cloud communications and infrastructure services! Your sponsorship allows you to position yourself as a key “powered inside” component of our offerings. Your sponsorship will allow you to promote your brand and network with our Technical […]

03.17.2022

March eXcellerate – Unlock the Full Potential of your UC&C Digital Experience!

Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]

02.17.2022

February eXcellerate – Secrets to Building Modern Device Management for a Hybrid World!

Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]

01.24.2022

January Excellerate! – What Does it Take to Hold a Great Hybrid Meeting?

As employees are returning to the office, they are requesting easier in-room conference technology to match the ease of using remote meeting platforms. Brian Ficther, NWN Carousel Vice President of Visual Collaboration, along with industry expert Jimmy Vaughan of Microsoft, will discuss ways to enable effective hybrid meeting solutions for both remote and in-room participants. […]

12.10.2021

November AOVS – Demystifying Microsoft Teams Voice

The total number of technology platforms is both a blessing and a curse! Everyone needs to call, chat and collaborate across all tools. Anytime and from anywhere. The solution? Enter Unified Communications as a Service. Or simply put, UCaaS. Learn about this emerging trend, and find out how to incorporate UCaas into your cloud. Many […]

10.07.2021