Blog | 06.05.2022

eXcellerate EMP Webinar Recap – May 2022

Kim Riley Director, Events

If you missed our “tech talk” on the latest Experience Management Platform news, play it on demand! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform.

Krystina Silva, VP of Offering Management together with Andrew Gilman, CMO hosted special guest and ServiceNow partner, John Chapin.

Highlights included the “art of the possible” with EMP:

  • Why Choose the Experience Management Platform 6:13
  • What’s new with EMP 3.0 across Avaya, Microsoft & Cisco 14:46
  • Visibility into different geographic locations including corporate or home 18:29
  • ServiceNOW + EMP – A Shared Vision 24:08
  • Next Step – Are you the right candidate for our EMP services 37:53

Enjoy a Bold New EMPowered Experience

View the Webinar Recording

REplay

You’ll want to view the recording, if you are:

  • CIO/CTO
  • Customer Experience Officer/Director

Special Guest Courtesy of

Save your Spot for June’s eXcellerate Webinar

Ransomware has Nowhere to Hide!
Real life customer adoption of Managed Detection & Response

Join NWN Carousel’s Joshua King, VP of Security, along with special guest Kyle Aumell, Technical Services & Cybersecurity Management at Samaritan Medical Center, on this webinar focused on threat detection and mitigation where they will discuss:

  • How to define & identify components of MDR
  • Real life struggles of Samaritan’s journey through a cyber incident
  • How Samaritan’s recovery shaped the planning and design for future initiatives
  • Lessons learned that your organization can immediately adopt
Reserve Your Spot

About The Author

Kim Riley

Director, Events

Read More Posts From Kim

Connect With Kim

Get NWN Carousel Blog updates delivered to your inbox.

More in Blog

Blog

Low Earth Orbit Satellites for Reliable Connectivity

Andrew Gilman Chief Marketing Officer

Recent news has highlighted the critical role of LEO satellite connectivity in emergency response. NWN Carousel has been at the forefront of the recovery efforts during Hurricanes Helene and Milton providing connectivity when traditional networks fail. Read today’s blog by Andrew Gilman, Host of our webinar on “Exploring Low Earth Orbit.”

10.10.2024

Blog

Frost & Sullivan Recognizes NWN Carousel as a 2024 Frost Radar™ Leader for Unified Communications

Alvaro Riera VP of Unified Communications & Collaboration

Discover why it’s crucial to adapt to a MultiCaaS world in our latest blog. As leaders in AI-powered Unified Communications and Contact Center solutions, we provide insights on investing in the right platforms, ensuring seamless training and support. Our recognition by Frost & Sullivan underscores our commitment to flexibility and sustainability. Join Alvaro Riera, VP of UC&C, as he delves into how NWN Carousel empowers customers to navigate complex hybrid environments with ease, leveraging our AI-Powered Managed Services.

9.26.2024

Blog

Collaboration, Growth, and a Shared Vision: The Future of Leverage Information Systems

Doug Chesler CEO, Leverage Information Systems
Terry Woodruff EVP, Leverage Information Systems

As we celebrate 37 years of dedication to delivering top-notch IT services and solutions, we are excited to embark on a new chapter in our journey. Our acquisition by NWN Carousel presents a strategic opportunity for growth, innovation, and collaboration that will propel us forward in our mission to serve our clients with unparalleled expertise […]

9.16.2024

Blog

Leveraging AI for Enhanced Contact Center Efficiency:

Kevin Basden VP of Contact Center, NWN Carousel

In our recent Pizzacast, “Planning Your AI-Powered Contact Strategy,” we delved into AI’s significance and practical applications in contact centers. Joined by Chris Miller from Five9 and Kevin Basden from NWN Carousel, we discussed key use cases, benefits, and potential hurdles in adopting AI technology. Catch the replay here!

8.27.2024