We are excited to announce that NWN Carousel, a National leading IT and Managed Services firm is now a part of the NWN family. NWN pursued this acquisition to deliver more complete solutions to our customers and the wider market. Together, NWN and Carousel will form a new kind of cloud communications services provider that’s capable of transforming the digital workforce through more integrated solutions.
New Solutions Needed for a Shifting Workforce
Organizations survived 2020 by adopting disparate cloud applications to connect their suddenly remote workforces. Today, these organizations need integrated solutions that support remote work and a safe return to the office. Additionally, with predicted expansions in economy and infrastructure, there’s a great need for integrated management solutions to help organizations connect cloud applications for greater control and visibility.
By providing integrated and proactive cloud communications services, NWN and Carousel solutions will solve these workforce needs with cost-effective solutions.
The Work Evolution: 2021 and Beyond
Looking beyond the pandemic, organizations are embracing hybrid work Source: NWN CCSP Survey
In 2019, the UCaaS market was projected to grow to an estimated $80 billion by 2024. With the sudden shift to distributed work environments in 2020, we believe our potential for growth is even greater. By expanding our EMP solution with Carousel’s communications and networking solutions, we capitalize on this opportunity by offering greater connection, control and visibility.
Growing Vision for Success
Over the past two years, NWN has become the leading cloud communications services provider. Our world-class portfolio of solutions and the integrated capabilities of our Experience Management Platform have enabled customers to collaborate without friction and accelerate their cloud-first initiatives. Our success has been recognized throughout the industry with awards for Best Company Culture and CRN’s Solution Provider list.
Carousel’s mission and capabilities complement NWN’s goal of transforming the workplace. Since 1992, Carousel has been committed to improving IT experiences for over 6,000 customers. Carousel’s wide portfolio of solutions includes security, communications, data centers, networking, managed services and cloud solutions. It has earned a strong reputation for delivering on the promise of its Customer Success Obsessed mission. Additionally, Carousel has been similarly recognized as leading national MSP having been named to CRN’s MSP 500 list for eight consecutive years, as well as Channel Futures’ 2020 NextGen101 list.
Combining NWN solutions with Carousel’s portfolio creates a national cloud communications services powerhouse.
NWN + Carousel Acquisition Goals: Stronger Together
Together, NWN and Carousel deliver an innovative mix of enterprise-class cloud solutions, ensure secure adoption and provide services and SLAs to transform organizations for the modern work-from-everywhere world.
From this mix of solutions and expertise, we expect to deliver the following benefits to organizations.
Transform Cloud Communications Services – Combining our powerful solutions for communications, engagement, networking, devices, security and infrastructure.
Enable a Recurring Revenue Shift – Offer organizations a predictable cost model through flexible SLAs for acquiring integrated cloud communications.
Expand Complementary Customer Base – Integrate offerings to expand customer bases in commercial, state/local government and education markets. Land, expand, upsell and cross-sell integrated offerings.
Accelerate Experience Management Platform to Market – Offer the EMP solution in emerging public and education markets.
Integrated and Cloud-Enabled Combined Offerings
Combining Carousel solutions with NWN Experience Management Platform integrates greater control and visibility by providing a single source of administration for cloud communications that support the business lifecycle with industry-leading SLAs.
The following table illustrates the full range of NWN + Carousel solutions portfolio.
Integrated Secure Devices Support work in office, at home and anywhere
Mobile
Laptops
Desktops
Smart-boards
Intelligent offices
Printers
Business Communications Apps
Internal Communications
Cloud voice
Cloud collaborations
Cloud messaging
Contact Center
Artificial intelligence
Omni-channel
Intelligent Routing
Sentiment Analysis
Intelligent Infrastructure and Security
Wireless Connectivity
Wireline Connectivity
PSNT
Public Cloud
Private Cloud
Hybrid Cloud
VPN
SOC
NOC
Patch Management
Shifting the Competitive Landscape
The new NWN + Carousel organization is poised to become a national cloud services powerhouse in 2021. Our combined experience and solutions offer a powerful alternative to value-added resellers and establish integration and control within cloud communications services.
In Part II of The Rise of Women in Technology, we highlight several NWN Carousel women breaking down barriers and making their mark in the tech industry. We discuss the importance of finding a mentor in the field early-on in one’s career. We also delve into the career paths of each of these leaders, the challenges they faced and overcame, and the impact they’ve made. Read on to learn firsthand how these women are serving as inspirations to others and demonstrating the importance of dedication and hard work!
In honor of International Women’s Day, we celebrate NWN Carousel’s fearless female leaders. Despite facing significant challenges and barriers, women have played a vital role in shaping the tech industry and pushing it forward. In honor of this day, our company is proud to celebrate the women who are leaders in technology within our organization. These women have not only achieved remarkable success in their careers but have also paved the way for future generations. We delve into their career paths, the challenges they faced and overcame, and the impact they’ve made. Read on…
Kim Riley
Marketing Events Director | NWN Carousel
On our recent webinar “Simple Strategies to Secure your Hybrid Workforce,” cybersecurity experts from NWN Carousel and Fortinet made one message clear:
Your workforce environment may change but your security posture should not!
Panelists dispelled the myth that security teams alone can lead their companies through the hybrid work transformation. IT and business leaders must work together to establish an optimal operating technology stack that simultaneously keeps their organizations secure and their workers productive.
If you missed the live webinar or want to revisit the content, we are pleased to share the replay on-demand!
The evolving nature of the customer and employee journey along with as-a-service consumption models will cause many organizations to buy, implement, and adopt technology differently in 2023. In Part II of our technology predictions blog, NWN Carousel leaders identify top trends in 2023. What technologies are the most important trends that business and IT leaders should be prepared for? This week we focus on Security, Advanced Technology Solutions, and Devices. Read on…