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Key Takeaways from Avaya Engage 2024: Innovation without Disruption

Curious about the key announcements from Avaya Engage? Discover how NWN Carousel’s top executives and solution architects joined 1400 customers and partners in Denver, where Avaya unveiled AI-powered product upgrades, strategic partnerships, and new open architecture capabilities. Dive into our blog for all the exciting details!


Automate your Customer Interactions with AI in the Contact Center

Gartner’s survey on 2024 Top Priorities for Customer Service Leaders highlights a strong emphasis on self-service, GenAI, and analytics. Dive deeper into these key areas with insights from thought leaders at NWN Carousel and a guest blogger from IntelePeer.


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NWN Carousel Named #5 Middle Market Leader by Boston Business Journal

Building a Pillar Tech Services Company Serving Our Clients’ Strategic Needs As NWN Carousel’s CMO, I’m thrilled to share that we’ve been recognized as the #5 honoree in the Boston Business Journal’s Middle Market Leader’s Ranking for 2024. This prestigious list honors local companies in various industries, including technology, retail, and construction that have posted […]


Women of Strength Award: NWN Carousel’s, Jill Nelson, recognized for her resilience & transformative power of the human spirit

NWN Carousel’s Jill Nelson wins a Frieda Rothman Women of Strength™ Award


Fostering Innovation in Education: NWN Carousel’s Partnership with Boston College and the AJCU

As I reflect on my time at the recent AJCU conference in Chestnut Hill last week, I am struck by the sense of community and collaboration that permeated the event. As the Chief Marketing Officer of NWN Carousel, I had the privilege of attending the conference and meeting with CIOs from across the AJCU, including […]


Innovation and Partnership at NWN Carousel’s Sales Kickoff: Education, Insights & Entertainment!

The radiant setting of Hollywood, FL provided a perfect stage for the exciting innovations revealed at this year’s NWN Carousel Sales Kickoff at Seminole Hard Rock Hotel & Casino. From February 13-15, our GTM and Sales teams, in collaboration with our esteemed partners, explored the evolving landscape of cloud communications. Let’s review the highlights of […]


A Big Thank You to the NWN Carousel Community

Today, I’m thrilled to share some exciting news that marks the next phase of growth for our organization. NWN Carousel is embarking on a new investment partnership with American Securities, a top private equity fund to accelerate our mission of delivering innovative intelligent, flexible workplace solutions. Business as Usual: Continue Growing Organically, Inorganically While Building […]


NWN Carousel Named as one of the 50 Largest & Fastest Growing Middle Market Leaders by Boston Business Journal

The 2024 Middle Market Leaders, highlighted by the Boston Business Journal, are set to be honored at an evening event on March 20. Among the honorees is NWN Carousel, recognized as a leading revenue generator for IT services in Massachusetts. Our company’s outstanding revenue performance has earned us a coveted position on this list, with […]


AIM HIGHER: NWN Carousel’s Sales Kickoff Experience Sets the Stage for a Transformative Year

As we step into 2024, we are excited to announce our upcoming Sales Kickoff Experience, scheduled for February 13-15 at the Seminole Hard Rock Hotel & Casino in Florida. Under the theme “AIM HIGHER,” this event is about more than setting goals; it’s about reaching new heights and delivering unparalleled value to our clients. For […]


Most Read Blogs of 2023 include Campus Security & the Office of the Future

In the fast paced world of technology, staying current is essential to maintain competitiveness. This year’s most-read blogs covered topics across people, technology, and collaboration. Keeping readers at the forefront of the “Future of Hybrid Work.” Our team of experts delved into current trends, providing practical solutions to serve our extensive customer base of 5,000. […]