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Live Hybrid Work Demos at NWN Carousel’s Customer Experience Center

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NWN Carousel’s 3rd Annual Tech Predictions

NWN Carousel’s offering experts have bold predictions for the tech world in 2024. Trends focus on AI applications as the gateway to customer care in the contact center, and collaborative tools encompassing automated scheduling, smart task delegation, and predictive analytics. Additionally, the focus extends to Zero Trust security and self-service video support, as well as […]



What Veterans Day Means to NWN Carousel’s Military Community

NWN Carousel is committed to creating an inclusive work environment for all. This pledge extends to providing support for our veteran employees. Recognizing the importance of honoring those who’ve served in the military, particularly on Veterans Day, we understand the challenges veterans may encounter when transitioning to civilian life, including finding suitable employment. To address […]


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Collaboration, Security, and Flexibility? Yes, yes and yes.

Investing in cloud technology can be a game-changer for businesses looking to improve their operations while saving costs. The benefits of cloud technology, in an as-a-service consumption model, range from increased productivity, better collaboration, and streamlined processes. The question now is, “How do you reduce costs while still delivering an incredible employee and customer experience?” Read on for a perspective on cloud trends by NWN Carousel’s CRO, Dan Tassone.



Breaking Down Barriers: The Power of a Unified Hybrid Work Approach!

As we evolve from a pandemic to post-pandemic reality, the way we buy, implement, and drive technology decisions for CX and EX has fundamentally changed. There’s no “in-office” vs. “remote” technology. There are no silos. Even the office space itself is evolving to become more flexible and on-demand. As organizations move to the cloud, EX and CX are converging. The quality of every experience hinge on the performance of the organization’s technology stack. This week’s blog shares how organizations navigate this new convergence through Hybrid Experience (HX) management, a strategic driver for IT budget consolidation and cost savings while enabling a differentiated employee and customer experience. HX serves not only customers and employees, but also IT administrators.



Live Hybrid Work Demos at NWN Carousel’s Customer Experience Center

NWN Carousel’s West Coast Customer Experience Center is the perfect place to explore hybrid workflow demos from start to finish! By providing a hands-on display of integrated hardware and software solutions, the center gives customers a deeper understanding of how our core cloud offerings work together to improve workflows. If you’re looking to improve your organization’s productivity and collaboration, the CEC is definitely worth a personal visit. Read this week’s blog on the benefits of CEC and how to book a demo.



Replay: April eXcellerate, Optimizing the Hybrid User Experience

Missed our April excellerate on Optimizing the Hybrid User Experience? Replay highlights on how NWN Carousel’s Experience Management Platform is designed to work across hybrid cloud platforms collecting and analyzing data from a variety of IT cloud platforms. This enables organizations to leverage their existing technology investments and ensure that they can access the data they need to drive a seamless customer and employee digital experience.

Replay here!



NWN Carousel Celebrated for Best Sales Team – Top Comparably Award for 2023

NWN Carousel has recently been named Best Sales Team for 2023 by Comparably! As an organization dedicated to supporting our employees and customers through cloud communications and a hybrid work experience, we are honored to take the top spot on this list among past and present awardees including RingCentral, Zoom, Insight Global and more. Read the full ranking here.



Rise of Women in Tech Leadership – Part II

In Part II of The Rise of Women in Technology, we highlight several NWN Carousel women breaking down barriers and making their mark in the tech industry. We discuss the importance of finding a mentor in the field early-on in one’s career. We also delve into the career paths of each of these leaders, the challenges they faced and overcame, and the impact they’ve made. Read on to learn firsthand how these women are serving as inspirations to others and demonstrating the importance of dedication and hard work!



Rise of Women in Tech Leadership – Part I of II

In honor of International Women’s Day, we celebrate NWN Carousel’s fearless female leaders. Despite facing significant challenges and barriers, women have played a vital role in shaping the tech industry and pushing it forward. In honor of this day, our company is proud to celebrate the women who are leaders in technology within our organization. These women have not only achieved remarkable success in their careers but have also paved the way for future generations. We delve into their career paths, the challenges they faced and overcame, and the impact they’ve made. Read on…


Feb eXcellerate


Replay: Simple Strategies to Secure your Hybrid Workforce!

On our recent webinar “Simple Strategies to Secure your Hybrid Workforce,” cybersecurity experts from NWN Carousel and Fortinet made one message clear:

Your workforce environment may change but your security posture should not!

Panelists dispelled the myth that security teams alone can lead their companies through the hybrid work transformation. IT and business leaders must work together to establish an optimal operating technology stack that simultaneously keeps their organizations secure and their workers productive.

If you missed the live webinar or want to revisit the content, we are pleased to share the replay on-demand!