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Hits and Misses From Our 2022 Tech Trends Predictions – Part 6 of 6

In 2022, the focus has been on the integration of network and security along with visibility of the user experience and applications. We’ve seen a shift from the traditional LAN/WAN environments to “work from anywhere” hybrid architectures.
Read more on our last blog installment on 2022 Tech Predictions – Hits and Misses – for network security.



How State & Local Governments are using Federal Funding to Support Hybrid Work

Latest Funding Available for School Technology Upgrades & Safety Measures It’s been two years since many public sector agencies shifted employees to remote work and their greatest workforce challenges (and opportunities) are just beginning.   As of late, technology solutions are taking center stage in the debate around school safety. As educators and students return to […]


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eXcellerate EMP Webinar Recap – May 2022

If you missed our “tech talk” on the latest Experience Management Platform news, play it on demand! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. Krystina Silva, VP of Offering Management together with Andrew Gilman, CMO hosted special guest and ServiceNow partner, […]



NWN Carousel Sponsors Boston Magazine’s 100 Most Influential Bostonians

“The 100” at the Mandarin Oriental, Boston Event brought together honorees showcased in annual ranking of Most Influential Bostonians NWN Carousel served as presenting sponsor for Boston Magazine’s Top 100 Most Influential Bostonians of 2022 event at the Mandarin Oriental Boston on May 24, 2022. The event celebrated those shaping the future of an evolving […]


contact center, agent


eXcellerate Cloud Contact Center Webinar Recap – April 2022

Every analyst, customer, and partner we’ve ever spoken with has echoed the same. Cloud contact centers have undergone substantial change as they strive to meet new demands from both customers and agents. This month’s eXcellerate webinar focused on “How to Fast Track Customer Engagement in the Cloud Contact Center.” Attendees learned that to effectively shift […]



NWN Carousel’s Technical Engineering Summit 2022

For any engineer that’s spent late nights designing network layouts or squeezed out a configuration drawing to meet the requirements of an RFP, knows well that work-life balance isn’t always possible with a career in IT. For this reason, we at NWN Carousel, take every opportunity to thank our Solution Architects, and Solution Engineers, for […]


sustainability, hybrid work


Creating a Sustainable Hybrid Work Strategy

A Future-proof Sustainable Hybrid Work Strategy A recent Gallup Report notes most remote-capable employees continue to work from home at least part of the time, but the mix is a nearly even split — 42% have a hybrid schedule, and 39% work entirely from home. While business leaders and IT teams proved they could accelerate […]



Reimagining Home and Office Work Environments

Enterprise Connectivity, Integrated Security, Devices and Visual Collaboration Success working from home starts with robust, reliable connectivity and quality visual collaboration. For remote employees, the user experience can be challenging. Poor bandwidth, home workspace, device configurations and equipment can cause end-user frustration. Whether your employees are home a few days, and in-office the rest, they […]



Embracing The New Rules of Return to Office

Recovery Time Objective vs. Return to the Office At an IT company I worked at years ago, since acquired by Google, RTO meant Recovery Time Objective. It was a metric that helped organizations plan their people and processes to bring business technologies back online after a natural disaster, cyber-attack or other catastrophic event. We helped companies […]


hybrid work


How to Achieve The Top Five Hybrid Work Priorities for 2022

Cloud and Hybrid Work Priorities for Business Leaders Heading into 2022, IT decision-makers identified remote and hybrid work and the associated security challenges as their No. 1 priority in managing and supporting their organization’s end-user computing environment, according to proprietary research by Enterprise Strategy Group (ESG). Following closely behind were challenges related to operational costs […]