Announcements
NWN Carousel’s offering experts have bold predictions for the tech world in 2024. Trends focus on AI applications as the gateway to customer care in the contact center, and collaborative tools encompassing automated scheduling, smart task delegation, and predictive analytics. Additionally, the focus extends to Zero Trust security and self-service video support, as well as […]
11.30.2023
Announcements
NWN Carousel is committed to creating an inclusive work environment for all. This pledge extends to providing support for our veteran employees. Recognizing the importance of honoring those who’ve served in the military, particularly on Veterans Day, we understand the challenges veterans may encounter when transitioning to civilian life, including finding suitable employment. To address […]
11.08.2023
Events
Planning the AlwaysOn Leadership Symposium, one of the largest Carousel events, is nothing short of exhilarating. The day is jam-packed with inspiring and motivating keynote speakers talking about everything from personal perseverance to challenging the status quo. Our intimate roundtable and breakout sessions will dig into topics like developing your strengths, how to manage a […]
04.25.2017
Announcements
At Channel Partners Conference & Expo last week, we launched our new partner program which allows solution providers to bundle and resell our portfolio of solutions and services. It is designed to be a single source for partners to fulfill their customer needs and, as partner program director, I am so excited to tell you […]
04.18.2017
IT Outsourcing
As technology continues to evolve rapidly, an increasing number of organizations are finding that handling the entire IT stack internally has become a near impossibility. In many organizations, IT budgets are limited, meaning there may be just one or a handful or resources dedicated to keeping the lights on and simultaneously innovating. But even in […]
04.13.2017
Events
As a lifelong competitive swimmer, I was fortunate to be coached by three very capable teachers. Each coach taught me more than just swimming technique; they each instilled distinct management lessons. At Providence College, I was coached by John O’Neill. John will never be described as a verbose man and we had a rather monosyllabic […]
04.04.2017
UC&C
Dear IT Director, you did it. You secured the budget, you worked tirelessly to install the collaboration tools and now, crickets from employees. Collaboration itself isn’t new for staff—it’s the wide array of tools that enable businesses to collaborate more effectively, both internally and externally, that can make teams sheepish about diving in head first. […]
03.30.2017
Thought Leadership
When I lead workshops on the importance of developing your personal brand, I often ask individuals to consider this powerful quote from Amazon Founder Jeff Bezos in a 2012 TED talk: “Your brand is what other people say about you when you’re not in the room.” Consider that for a moment. What are the key […]
03.23.2017
Events
Have you ever fallen? Have you ever failed? Have you ever flailed around trying to overcome some challenge or obstacle? If you are like me, the simple answer is YES… many times. But you’ve also likely found a way to get back in the game or as I like to say to be “always on.” […]
03.21.2017
UC&C
We’re in the business of creating tools and technology for collaboration. Everything we do is focused on making it easier for teams to work together and “get stuff done.” But putting the best tools in place isn’t going to create teamwork from thin air. If your organizational culture doesn’t actually reward people for working together, […]
03.16.2017