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Adopt a Zero Trust Architecture to Help Secure Your Infrastructure

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NWN Carousel Hosts First Hybrid Hub Summit With Fisher College

NWN Carousel’s Hybrid Hub Summit in Boston was a great success! Joining moderator Jon Chesto, business reporter at the Boston Globe were leaders from academia, healthcare, real estate and technology who examined the future of work and how it is reshaping the economy, educational system and our future. Summit panelists discussed how hybrid work has impacted employees including the effects of long commutes, recruitment and retention of employees, lack of childcare as well as improved quality of life issues for families. Learn more about the event from NWN Carousels’ CMO, Andrew Gilman.



October eXcellerate – Simplify, Streamline, and Secure Your Cloud Contact Center Experience

Our team of experts had a blast talking about the benefits of integrating leading software from Five9 with collaboration tools from Microsoft… along with trusted support from NWN Carousel! If you joined our October eXcellerate webinar, “Simplify, Streamline and Secure Your Cloud Contact Center” thanks for being there. If you weren’t able to attend, good […]


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eXcellerate Devices Webinar Recap – Feb 2022

Modern Device Management for a Hybrid World Employees in nearly every industry, can now set up shop at their desk, café, customer site or even on the road. If you can imagine it, our device management experts can securely, and efficiently, establish the framework required for an effective hybrid work model. February’s webinar on “Secrets […]


Hybrid Workgroup


Why Choose a CCSP for Your Hybrid Work Plan?

CCSPs Help Organizations Move to the Cloud Most of today’s organizations are using the cloud to achieve the flexibility and innovation necessary to meet the demands of a hybrid workforce. Doing so comes with its own set of challenges. IT teams are scrambling to keep up with the number of new devices while enabling communication […]



Customer Success Leadership Summit

We invested a tremendous amount of time and energy to bring our Customer Success Leadership Team together for The 2022 CS Leadership Summit in Boston! After a company relaunch in September and eight months of integration, our CS organization was at a key inflection point. Under the leadership of Jack Lodge, EVP of Customer Success, […]


Contact Center

Modernize your Contact Center to Improve Customer Service

Balancing Agent-Assist and Self-Serve in the Contact Center Our Contact Center practice is excited to continue last year’s success by solving the business challenges of hybrid work and distributed agent teams. NWN Carousel recently partnered with Five9 to assist a large insurance company in their migration to a cloud contact center. The customer described the […]


Working Remotely on a Conference Call


How to Host a Great Hybrid Meeting

Our eXcellerate virtual series kicked off with January’s webinar on “How to Host a Great Hybrid Meeting!” NWN Carousel’s VP of Visual Collaboration & Workspace, Brian Fichter, invited Microsoft’s Jimmy Vaughan to hold a lively, interactive discussion on best practices around how to support the hybrid worker. The conversation focused on creating a strategic approach […]



NWN Carousel’s 2022 Sales Kickoff

Value-Based Offerings to Accelerate Hybrid Work Last week’s Play2Win Sales Kickoff experience was incredible! Just coming off our live, in-person relaunch event in September, we wanted to create a high-energy and interactive hybrid event that would really engage our GTM organization for 2022. “Play2Win” The main event, started on Tuesday afternoon, January 11, with our […]



A Look Back at NWN Carousel’s 2021 Milestones

At this festive time of year, we want to take a moment to thank our customers, partners and supporters for all the ways you make NWN Carousel such a remarkable place to innovate. Our Customer Success Obsessed mantra has carried us through an unforgettable year! Together, we reaffirmed NWN Carousel’s commitment to transforming millions of […]



Introducing eXcellerate: Interactive Virtual Events to Navigate Hybrid Work

Organizations over the past two years made significant technology investments to meet the needs of the rapidly changing workforce. Gartner forecasts that end-user spending on public cloud services will reach $396 billion in 2021 and grow 21.7% to reach $482 billion in 2022.  As investments continue to grow, work is evolving once again. Organizations are […]