Contact Center
By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN Carousel’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.
08.08.2024
Experience Management Platform
This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.
06.25.2024
Unified Communications
As technology continues to revolutionize the way we live and work, Artificial Intelligence (AI) has become an increasingly important topic of discussion among business leaders and IT professionals. At NWN Carousel’s Newport Summit, a panel of IT experts gathered to share their insights and experiences on the opportunities and risks related to AI, security, and […]
Experience Management Platform
Step into the future of computing where a new wave of Personal Computers awaits. The PC powered by Artificial Intelligence is ready to revolutionize the way we work and interact daily. These next-gen devices are engineered to handle the complexities of AI, machine learning, and intricate computations right at your fingertips. Powered by Neural Processing […]
04.18.2024
Security
Launching NWN Carousel’s Boston Experience Center 2023
10.04.2023
Contact Center
NWN Carousel delivers modern secure, innovative, and scalable cloud solutions for major private and public sector organizations. We hold notable telecom contracts in Florida such as SUNCOM and NASPO, as well as numerous nationwide contracts. Our integrated portfolio of IT solutions, and services, provides support for a modern-day hybrid workforce.
05.12.2023
Security
The center features real-life displays of integrated cloud solutions for hybrid workflows showcasing devices and easy-to-use visual collaboration workspace huddle rooms. This cutting-edge center gives customers the opportunity to explore and experience firsthand NWN Carousel’s solutions together with key partners HP Poly, Microsoft and Intel. The demos provide a deeper understanding of how to improve collaboration and productivity.
04.24.2023
Devices
NWN Carousel’s Devices offering enables customers with a comprehensive lifecycle management solution for endpoints. NWN Carousel partners with customers to provide device deployment, management, and support services to enhance their experience and enable our customer’s IT staff to focus on strategic initiatives.
04.19.2023
Modern Work
As more organizations adopt hybrid work models, there is a growing need for solutions that can seamlessly support multiple platforms and vendor environments, while also providing a unified and secure collaborative experience. Workspace transformation means your organization needs more than disparate IT solutions. With NWN Carousel, you gain a trusted partner with a portfolio of […]
03.01.2023
Devices
Andrew Gilman, NWN Carousel’s CMO discussed how preparing for the future of work has been an opportunity for many organizations allowing them to re-imagine what the employee experience and what the customer experience can look like. “Companies are rapidly adopting a hybrid experience using cloud-based technology, where they can design a superior environment to work […]
02.27.2023