Contact Center

End-to-End Support with Managed Zoom Workplace

Managed Zoom Workplace by NWN Carousel is a comprehensive Unified Communications and Collaboration solution, integrating Zoom’s AI-powered collaboration platform with NWN Carousel’s Services as the cornerstone of your managed digital workplace strategy. This service offers end-to-end support, from deployment to lifecycle services and ongoing management of Zoom Workplace, along with core essential digital workplace tools […]

10.01.2024

Contact Center

AI-Driven Enterprise Data Center Solutions for the Modern Workplace

IT leaders are seeking modern hybrid data solutions to address bandwidth limitations, latency issues, and network disruptions. These trends, along with the growth of Machine Learning and the Internet of Things, are driving a transformation in the data center landscape. Partnering with NWN Carousel revitalizes your data center’s performance by evaluating whether your data should […]

09.11.2024

Contact Center

Innovate at your Pace with Avaya AXP and NWN Carousel’s Managed Services

NWN Carousel’s AI-powered Managed Services for Avaya Experience Platform (AXP) Connect drives modernization and digital transformation by bridging cloud innovations with existing Avaya on-premises infrastructure. This is a subscription solution that enhances voice capabilities in the Contact Center, modernizes desktops, and improves the employee and customer experience while preserving investments.

Contact Center

Orchestrate your Contact Center for Modern Work with Genesys

By combining customer engagement, workforce engagement, and journey management into a single platform, along with NWN Carousel’s AI-powered Managed Services, the Genesys contact center solution eliminates the need for multiple vendors and solutions. It’s designed to scale with our customers’ growing needs, ensuring long-term satisfaction and value.

08.08.2024

Experience Management Platform

NWN Carousel’s Modern Work Assessment

This assessment is designed for anyone — whether you’re an executive or a professional in IT, HR or Operations — to quickly reveal where your organization falls on the Modern Workplace maturity model. Plus, gain insights and recommendations to start advancing along the path to solving key challenges in unifying the digital and physical workplace.

06.25.2024

Unified Communications

2nd Annual Newport Summit

As technology continues to revolutionize the way we live and work, Artificial Intelligence (AI) has become an increasingly important topic of discussion among business leaders and IT professionals. At NWN Carousel’s Newport Summit, a panel of IT experts gathered to share their insights and experiences on the opportunities and risks related to AI, security, and […]

Experience Management Platform

The AI-Powered PC Managed by NWN Carousel Starts Here

Step into the future of computing where a new wave of Personal Computers awaits. The PC powered by Artificial Intelligence is ready to revolutionize the way we work and interact daily. These next-gen devices are engineered to handle the complexities of AI, machine learning, and intricate computations right at your fingertips. Powered by Neural Processing […]

04.18.2024

Security

Launching NWN Carousel’s Boston Experience Center 2023

Launching NWN Carousel’s Boston Experience Center 2023

10.04.2023

Contact Center

The Leading Cloud Communications Service Provider for the State of Florida

NWN Carousel delivers modern secure, innovative, and scalable cloud solutions for major private and public sector organizations. We hold notable telecom contracts in Florida such as SUNCOM and NASPO, as well as numerous nationwide contracts. Our integrated portfolio of IT solutions, and services, provides support for a modern-day hybrid workforce.

05.12.2023

Security

Customer Experience Center Grand Opening, Sacramento, CA

The center features real-life displays of integrated cloud solutions for hybrid workflows showcasing devices and easy-to-use visual collaboration workspace huddle rooms. This cutting-edge center gives customers the opportunity to explore and experience firsthand NWN Carousel’s solutions together with key partners HP Poly, Microsoft and Intel. The demos provide a deeper understanding of how to improve collaboration and productivity.

04.24.2023