Contact Center

The Leading Cloud Communications Service Provider for the State of Florida

NWN Carousel delivers modern secure, innovative, and scalable cloud solutions for major private and public sector organizations. We hold notable telecom contracts in Florida such as SUNCOM and NASPO, as well as numerous nationwide contracts. Our integrated portfolio of IT solutions, and services, provides support for a modern-day hybrid workforce.

05.12.2023

Security

Customer Experience Center Grand Opening, Sacramento, CA

The center features real-life displays of integrated cloud solutions for hybrid workflows showcasing devices and easy-to-use visual collaboration workspace huddle rooms. This cutting-edge center gives customers the opportunity to explore and experience firsthand NWN Carousel’s solutions together with key partners HP Poly, Microsoft and Intel. The demos provide a deeper understanding of how to improve collaboration and productivity.

04.24.2023

Hybrid Work

NWN Carousel Company Overview: Hybrid work solutions for a seamless experience

As more organizations adopt hybrid work models, there is a growing need for solutions that can seamlessly support multiple platforms and vendor environments, while also providing a unified and secure collaborative experience. Workspace transformation means your organization needs more than disparate IT solutions. With NWN Carousel, you gain a trusted partner with a portfolio of […]

03.01.2023

Devices

NWN Carousel Hosts First Hybrid Hub Summit With Fisher College

Andrew Gilman, NWN Carousel’s CMO discussed how preparing for the future of work has been an opportunity for many organizations allowing them to re-imagine what the employee experience and what the customer experience can look like. “Companies are rapidly adopting a hybrid experience using cloud-based technology, where they can design a superior environment to work […]

02.27.2023

Hybrid Work

The Rise of the Hybrid Experience

The majority of businesses (58%) are encouraging a hybrid return to office in 2023 and beyond. One of the biggest challenges of a hybrid model is ensuring a consistent experience for employees and customers alike—regardless of where people choose to work or interact with a brand. Nearly all organizations (99%) believe that employee experience (EX) is important to customer […]

02.24.2023

Security

Securing a Hybrid, Cloud-based Workforce together with Cisco

Today, 58% of organizations encourage a hybrid work model, and rely on cloud-based applications and infrastructure to drive productivity. While new ways of working and cloud-based systems provide more flexibility for employers and employees alike, they also pose new security challenges. Nearly half of all data breaches in 2022 happened in the cloud. Organizations that […]

02.17.2023

Security

Whydah Pirate Museum – Charity with a Purpose

30 years ago, world-renowned explorer, Barry Clifford discovered the riches from a pirate shipwreck. He showcases the treasure at Whydah Pirate Museum. Partnering with Cisco, NWN Carousel created a virtual pirate experience for the children at Franciscan Children’s Hospital. Watch the video to see the experience come alive!

02.08.2023

Security

Integrated Security for Hybrid Work Infrastructure and Communications

Secure IT Infrastructure and Communications solutions designed, implemented, and managed for hybrid work Digital transformation is one of the primary drivers behind cloud adoption, either in the form of infrastructure-as-a-services (IaaS) or the use of Software-as-a-Service (SaaS) platforms. While the benefits are clear, these migrations have resulted in overly complex security architectures that leverage industry […]

02.03.2023

Unified Communications

Town of Cary, NC Puts Innovation to Work

Town of Cary, North Carolina partnered with Cisco and NWN Carousel to put innovation to work. When CIO Nicole Coughlin needed to deliver a diverse list of services — ranging from town-wide wireless connectivity to a round-the-clock contact center — with a limited IT budget and staff she turned to NWN Carousel for its integrated […]

01.25.2023

Security

Secure your Hybrid Work Environment with Next Generation Firewalls

Benefits of a NGFW IT leaders must move beyond the concept of a single firewall perimeter and embrace a new hybrid model. NWN Carousel’s Firewall Best Practices Assessment Services, empower our customers to establish the firewall as their foundation to implement robust security. A complete network refresh isn’t always necessary to improve security. Whether you […]

01.19.2023