Unified Communications

NWN Carousel Delivers Unified Communications
to South Carolina

In South Carolina and throughout the country, the pandemic forced public agencies to rethink their approach to hybrid work. As the leading Cloud Communications Service Provider (CCSP), NWN Carousel enables state and local governments to fully realize the benefits of work from anywhere. Our newly awarded South Carolina statewide contract for VOIP, Contact Center and […]

11.02.2022

Contact Center, Cloud, agent

Contact Center

Delivering a Fully Integrated Cloud Contact Center Experience

Whether you need to provide your agents with easy access to specialists or seamlessly move calls between Microsoft Teams and Five9, NWN Carousel’s fully integrated Contact Center and Unified Communications offering – together with our white glove managed services – creates an integrated agent and customer experience. Discover the benefits of a Five9 + Microsoft […]

10.24.2022

Public Safety

Public Safety

Digital Transformation in Public Safety

Modern public safety operations require secure, continuous connectivity with access to mission-critical applications for every emergency.   Whether you’re ready for cloud transformation or wish to keep your communications on-premise, our Public Safety experts will help streamline your workflow and operations for dispatch, field response and reporting, and records management functions.  Our Public Safety Practice solutions […]

09.20.2022

Public Safety Education Bundle

Advanced Technology Solutions

Public Safety Bundle

IT leaders across the nation are responsible for new public safety requirements within the educational landscape. They need to deliver both effective learning tools and robust infrastructure, as well as implement new compliant technologies that are required to help protect our schools. NWN Carousel has provided public safety telecommunications and technical expertise to K-12, higher […]

08.30.2022

Resource

Transform Your Hybrid Work Experience

NWN’s UCaaS Offering Powered By RingCentral Digital transformation, the demand for hybrid working environments, and increased competition across industries have accelerated organizations’ move to the cloud. As the leading integrated cloud communications service provider and your trusted advisor, NWN Carousel brings order out of chaos, allowing organizations to fully realize the benefits of frictionless collaboration. […]

07.27.2022

Microsoft Partner of the Year - Teams, Calling, Devices

Resource

NWN Carousel’s Microsoft Solutions

Learn more about NWN Carousel’s extensive experience in both on premise and cloud based Microsoft implementations and our deep experience in the collaboration space. Our team of technical specialists have decades of experience dating back to OCS. In addition, NWN Carousel’s vast experience in telephony, video, and networking, will ensure success of any migration to […]

07.05.2022

EMP

EMPower your Workforce Strategy with the New Experience Management Portal 3.0

NWN Carousel understands that organizations need to have a holistic view of their portfolio of collaboration tools. To meet market demands, our new generation of the Experience Management Platform 3.0 allows for a single look at multiple unified communications platforms to streamline the view of your IT environment across Avaya, Microsoft Teams and Cisco. EMP […]

06.30.2022

Resource

New Office Collaboration Room-as-a-Service Suite

Accelerate Return to Office (RTO) with our Room-as-a-Service (RaaS) Hybrid Work Suite With the latest Return to Office (RTO) trend, a demand for video collaboration solutions for small meeting rooms and huddle spaces has increased. NWN Carousel’s Office Collaboration Room-as-a-Service is an integrated solution with hardware, software and services delivered with a flexible consumption model […]

03.25.2022

Resource

New At-Home Essentials Suite

Enterprise-Grade Connectivity with At-Home Essentials Suite Remote work from home should be no different than in office. NWN Carousel’s At-Home Essentials suite, powered by industry-leading manufacturers, provides business-grade connectivity with the visual collaboration components you need to get the most out of your home office. Our new at-home suite offers commercial and public sector customers […]

UC

NWN Carousel Delivers Unified Communications to Texas Public Sector

In Texas and throughout the country, the pandemic has forced public agencies to rethink their approach to hybrid work. As the leading Cloud Communications Service Provider (CCSP), NWN Carousel enables state and local governments to fully realize the benefits of work from anywhere. Learn more in this Solution Brief.

03.18.2022