Experience Management Platform

May Excellerate – Enjoy a Bold New EMPowered Experience!

Join us for a “tech talk” on the latest Experience Management Platform news! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. We’ll also highlight the “art of the possible” with EMP’s future state. Learn how: EMP addresses the gap between […]

05.03.2022

contact center, agent

April Excellerate – Fast-Track Customer Engagement with Cloud Contact Center!

NWN Carousel’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to […]

03.23.2022

March eXcellerate – Unlock the Full Potential of your UC&C Digital Experience!

Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]

02.17.2022

February eXcellerate – Secrets to Building Modern Device Management for a Hybrid World!

Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]

01.24.2022

January Excellerate! – What Does it Take to Hold a Great Hybrid Meeting?

As employees are returning to the office, they are requesting easier in-room conference technology to match the ease of using remote meeting platforms. Brian Ficther, NWN Carousel Vice President of Visual Collaboration, along with industry expert Jimmy Vaughan of Microsoft, will discuss ways to enable effective hybrid meeting solutions for both remote and in-room participants. […]

12.10.2021

November AOVS – Demystifying Microsoft Teams Voice

The total number of technology platforms is both a blessing and a curse! Everyone needs to call, chat and collaborate across all tools. Anytime and from anywhere. The solution? Enter Unified Communications as a Service. Or simply put, UCaaS. Learn about this emerging trend, and find out how to incorporate UCaas into your cloud. Many […]

10.07.2021

Pizzacast – ACO / RCO Public Cloud Discussion

Carousel cordially invites you to join us for a “Public Cloud Discussion + Pizza = A Winning Combination” virtual event on Wednesday, August 4. Join us for an exclusive presentation about our Public Cloud portfolio and receive a custom pizza to enjoy during the session—on us! During our time together, you’ll hear from leading subject […]

06.29.2021

Cisco Cloud Calling + Pizza = A Winning Combination

Carousel + Cisco cordially invite you to join us for a “Cisco Cloud Calling + Pizza = A Winning Combination” Pizzacast with a customized pizza of your choice on Wednesday, July 28 for an exclusive presentation about cloud calling. During our time together you’ll hear from leading Carousel + Cisco subject matter experts about: The […]

05.26.2021

Cisco Cloud Calling + Pizza = A Winning Combination

Carousel + Cisco cordially invite you to join us for a “Cisco Cloud Calling + Pizza = A Winning Combination” Pizzacast with a customized pizza of your choice on Wednesday, June 9 for an exclusive presentation about cloud calling. During our time together you’ll hear from leading Carousel + Cisco subject matter experts about: The […]

04.15.2021

Cisco Cloud Calling + Pizza = A Winning Combination

Carousel + Cisco cordially invite you to join us for a “Cisco Cloud Calling + Pizza = A Winning Combination” Pizzacast with a customized pizza of your choice on Wednesday, May 19 for an exclusive presentation about cloud calling. During our time together you’ll hear from leading Carousel + Cisco subject matter experts about: The […]

04.02.2021