December eXcellerate – More Freedom & Flexibility: Hybrid Work Solutions with HP/Poly, Microsoft & NWN Carousel

Join to learn about next-gen HP/Poly and Microsoft solutions powered by NWN Carousel’s EMP that bring together home and office – setting the stage for a hybrid workforce! With NWN Carousel’s long-standing HP/Poly and Microsoft partnerships, we help our customers provide a seamless hybrid collaboration experience. To empower all hybrid employees, HP/Poly offers easy plug-and-play […]

11.14.2022

Young female programmer using a digital tablet while working in her office

November eXcellerate – Strategies for Achieving Greater Visibility in the Cloud with EMP

Turbocharge your cloud environment with real-time visibility & monitoring! While the cloud provides agility, scalability, and resilience, it also adds new operational challenges. Turn over self-serve analytics, ticketing, reporting, and monitoring to your dedicated employees with EMP, a multi-technology management platform. Learn about the latest capabilities of EMP on our next webinar. Hear directly from […]

10.31.2022

Transform Any Room Into an Inclusive Meeting Space

Reshaping the modern workplace in state and local government at the Poly Experience Center here in Austin, TX. The need for hybrid workplace strategies has raised as many questions as it has answered for most organizations. You are invited to join this educational event geared towards showcasing the technology that supports your modern and hybrid […]

10.26.2022

Contact Center Agent

October eXcellerate – Simplify, Streamline, and Secure Your Cloud Contact Center Experience

Save budget and automate with an integrated Five9 & Microsoft solution delivered by our Experience Management Platform  Organizations are realizing the advantages of Microsoft Teams for modern communication, but the need for a connected Contact Center is a big requirement. Five9’s intelligent Contact Center provides a unified, out-of-the-box integration to ensure that back-office experts are easily […]

09.29.2022

September eXcellerate – Can Technology Make Schools Safer?

What IT solutions should school leaders consider for securing the wellbeing of students and teachers? Learn the options available such as a silent call button to comply with Alyssa’s Law along with an alerting system for mass notification to enable officials to proactively respond to threats. To have an operational safety plan, schools cannot rely on […]

08.29.2022

Managed IT Services

Special Webinar: Cloud Transformation for Avaya-powered Customers

We’ve been hard at work this year accelerating innovation for our customers looking for scalable, integrated and effective Hybrid Work solutions – from the network to cloud communications, to devices and audio/visual workspaces.  There’s never been a better time to empower your organization with greater levels of agility and efficiency with NWN Carousel’s Avaya-powered Unified […]

08.16.2022

Experience Management Platform

May Excellerate – Enjoy a Bold New EMPowered Experience!

Join us for a “tech talk” on the latest Experience Management Platform news! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. We’ll also highlight the “art of the possible” with EMP’s future state. Learn how: EMP addresses the gap between […]

05.03.2022

contact center, agent

April Excellerate – Fast-Track Customer Engagement with Cloud Contact Center!

NWN Carousel’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to […]

03.23.2022

March eXcellerate – Unlock the Full Potential of your UC&C Digital Experience!

Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]

02.17.2022

February eXcellerate – Secrets to Building Modern Device Management for a Hybrid World!

Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]

01.24.2022