Managed Services
Be honest: How many projects have come through your IT group that had great promise, but never saw the light of day? Or maybe some were partially installed, but didn’t quite reach the finish line. Sound familiar? For too long, IT’s goals have been relegated to doing cutovers, but that isn’t what moves the needle. […]
08.09.2018
Managed Services
Do you know that most IT leaders use an average of nine—yes nine—different monitoring tools within their environment? That means nine different boxes and nine different applications to manage. And the most interesting part? Very rarely do they even talk to each other. And, this number can be even higher if we bring in hybrid […]
06.21.2018
Client Spotlight
It’s long been documented that attracting, retaining, and nourishing IT talent is the biggest barrier to a CIO’s success. In fact, according to Gartner’s 2017 CIO report, CIOs across the board identify lack of skills and other human resources as their No. 1 barrier to success. The IT talent deficit is among the most pressing […]
05.22.2018
Managed Services
One of the things our clients ask us all the time is, “What do you see out in the marketplace in terms of what’s driving IT spending, especially around managed services?” And one of the obvious things is that lines of business are very important in terms of how technology dollars are distributed. It’s not […]
04.24.2018
Managed Services
In any competitive field, the only way to acquire premium talent is to pay for it. The best athletes get the biggest contracts, the most popular movie stars command the largest deals and in technology, the best and brightest minds are offered the top salaries. In fact, according to data from Payscale, CIOs in the […]
01.23.2018
Managed Services
To read other blog posts by Carousel Managed Services leaders, click here. How does your IT team deliver services today? You wouldn’t be alone if you said your employees are occupied with the chore equivalent of IT work—they’re focused on run tasks or other activities that are crucial to maintaining workforce productivity and network availability, […]
10.17.2017
Managed Services
In one of my favorite business books, the New York Times bestseller “Decide,” my good friend and author Steve McClatchy writes that psychological studies have confirmed that we can divide all sources of human motivation into two categories: to move toward Gain (or something you want) or to Prevent Pain (or prevent the loss of […]
08.01.2017
Managed Services
As IT leaders and professionals, we are waging an important battle every day. We are expected to be at the forefront of innovation—influencing and compelling the organization to move towards revolution while also keeping the lights on. But innovation and growth responsibilities are inherently competitive with run operations and, unfortunately, run seems to win every […]
07.26.2017
Managed Services
Modern IT leaders are tasked with driving strategic business initiatives, leaving them conflicted in determining when and how to devote time to basic security hygiene (what we all call “run tasks”). And news of WannaCry ransomware—and its variations—is evidence that victims who exercised consistent, basic security procedures could recover more quickly than any of their […]
05.22.2017