America’s Public Safety Answering Points (PSAPs) need to ensure they deliver emergency services quickly, reliably and professionally. Working with our NG9-1-1 system partners—and backed by our state-of-the-art Network Operations Center (NOC), which proactively solves problems before they emerge—we provide a complete, interoperable family of remote and onsite services.
We offer around-the-clock support via our 10,000-square-foot, 24×7 Service Center and 100-seat Network Operation Center (NOC) that supports mission critical solutions for an increasing number of Public Safety Answering Points (PSAPs).
Your entire infrastructure—inclusive of networks, NG9-1-1 applications, hardware, software, server and workstation operating systems—is monitored by our engineering team.
We support your unique business needs with our Tier 3 experts that are in turn supported by Tier 4 engineers from the more than 30 manufacturers that supply dedicated resources to support our approach to customer satisfaction.