It goes without saying that having the appropriate technologies in place to enable communication between employer and employee as well as employee and employee is key to a productive digital workplace. However, it’s not about the number of technologies implemented, but rather their effectiveness. Before deciding whether to implement a new technology or app into the workplace, managers need to assess how it can improve the end-user experience and increase productivity.
When considering the many tools and platforms currently available in the workplace for tasks like messaging, collaboration and workflow, it’s important to know what your employees need in terms of improved experiences. You will need to consider new breeds of tech solutions like mobile hubs and employee communications platforms that make the experience better. But what tools should you provide? Clearly that depends on the business goals of the enterprise in question, but one of the big ‘must-haves’ is technology that enables remote working.