Partners say the restructuring and reorganization at Avaya is a breath of fresh air as the company’s channel partners have fought off competitors and a sales slowdown since the vendor filed for Chapter 11 bankruptcy protection early this year.
“Where we had deals held or maybe lost deals is really in that mid-market area where customers don’t really understand it, because they heard bankruptcy and they think the worst — not a successful company that is restructuring their debt,” said Jeff Gardner, CEO of NWN Carousel, an Exeter, R.I.-based top Avaya partner, ranked No. 61 on CRN’s 2017 Solution Provider 500 list.