EXETER, RI, February 27, 2020 – NWN Carousel, a leading national IT, managed services, and cloud provider with an unwavering focus on ensuring customer success, has once again received the AVIXA AV Provider of Excellence, or APEx, designation. The AVIXA APEx program is a recognition program for integration companies and AV design consulting firms dedicated to upholding industry excellence by providing quality service to customers.
The AVIXA APEx program recognizes companies based on the number of employees holding key industry certifications, including AVIXA’s CTS credential, completion of continuing education classes, and positive customer survey responses. APEx providers must also prove that they meet or exceed the requirements within 2 ANSI/INFOCOMM standards, the Standard Guide for Audiovisual Systems Design and Coordination Processes and the AV System Performance Verification Standard, to foster better communication between the AV provider and the client.
“Carousel continues to place a high premium on strict adherence to quality processes, as well as the ongoing training and certification to help our AV customers realize the most value from their investments,” said Rhonda Wingate, VP of Visual Collaboration Sales, Carousel. “We have worked hard as an organization to prioritize quality of service, while developing and furthering our deep technical expertise and meeting the highest professional standards in the industry across all services. We are proud of our growing Visual Communication and AV team on receiving this recognition from AVIXA for the fourth consecutive year.”
“The APEx designation gives AV companies a mark of distinction in the market,” said David Labuskes, CTS, RCDD, AVIXA’s Executive Director and Chief Executive Officer. “Customers of APEx companies can be confident of the AV provider’s professionalism and commitment to ongoing training, customer service and dedication to excellence. We congratulate NWN Carousel on achieving this certification.”
AVIXA™ is the Audiovisual and Integrated Experience Association, producer of InfoComm trade shows around the world, co-owner of Integrated Systems Europe, and the international trade association representing the audiovisual industry. Established in 1939, AVIXA has more than 5,400 members, including manufacturers, systems integrators, dealers and distributors, consultants, programmers, rental and staging companies, technology managers, IT professionals, content producers, and multimedia professionals from more than 80 countries. AVIXA members create integrated AV experiences that deliver outcomes. AVIXA is a hub for professional collaboration, information, and community, and the leading resource for AV standards, certification, training, market intelligence and thought leadership. Additional information is available at avixa.org.