Boston, Ma – May 5, 2023 – NWN Carousel, the leading Cloud Communications Service Provider delivering integrated solutions for today’s hybrid work environments, today announced their Q1 financial results, which show strong growth and record pipeline creation across strategic end-markets. The company’s success was further amplified by numerous industry awards recognizing their commitment to customer success and industry leadership.
During the first quarter of 2023, NWN Carousel achieved double-digit YoY revenue growth to over $200M and pipeline growth to $1.7B, marking a significant milestone in the company’s history. Q1 earnings also came in ahead of plan as they also increased their customer NPS score by 1pt to 67. This growth was driven by strong demand for their differentiated cloud communications solutions and proprietary Experience Management Platform (EMP), which enable their 5000 customers to increase efficiency and productivity while delivering a differentiated customer and employee experience.
“We are proud of our Q1 financial results,” said Jim Sullivan, CEO of NWN Carousel. “Our growth is a testament to the hard work and focused execution of our employees, as well as the trust that our 5000 customers across North America have placed in us to deliver the best technology solutions on the market.”
NWN Carousel also received industry recognition for their business performance in Q1, being named the #1 Middle Market Company in Technology and 7th overall in Massachusetts by the Boston Business Journal. In addition to this prestigious award, NWN Carousel’s sales team was recognized by Comparably as the Best Sales Team 2023, solidifying their position as a leader in the industry. Jim Sullivan was also named to the Most Influential Bostonian List by Boston Magazine, and recognized as a finalist for EY’s Entrepreneur of the Year 2023 for a third time.
“We are extremely proud of the recognition we have received from the industry, and we will continue to focus on providing the best technology solutions for our customers,” said Sullivan.
NWN Carousel’s success in Q1 is a testament to their commitment to providing integrated Cloud Communication solutions that helps transform the employee and customer experience. The company demonstrated their technology innovation with investments at their new West-Coast Experience center, which will support continued business momentum throughout the year and beyond.