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NWN Carousel Launches New Customer Innovation and Experience Center

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Press Release

New Balance Development Group and NWN Carousel Partner to Provide Cutting-Edge Technology at the TRACK

Boston, MA, March 7, 2023 – NWN Carousel,  a leading Cloud Communications Service Provider, is proud to announce its partnership with New Balance Development Group to power the technology for the TRACK at New Balance, a 350,000 square-foot indoor multi-sport athletic state of the art complex located in Boston, Massachusetts. The 200-meter hydraulically banked indoor […]

03.07.2023

Press Release

NWN Carousel Named Among Elite Managed Service Providers in North America by CRN

CRN’s Managed Service Provider 500 list recognizes the top technology providers and consultants whose forward-thinking approach to providing managed services is changing the landscape of the IT channel. As appeared on CRN Boston, MA. Feb 21, 2023 – NWN Carousel, the leading Cloud Communications Service Provider delivering integrated solutions for today’s Hybrid Work environments, today […]

02.21.2023

Press Release

Five9 Announces its 2022 Global Partner Award Winners, NWN Carousel Earns Partner Excellence

Awards recognize strong global partnerships  that are driving Five9’s growth and enabling customer experience transformation.   As seen on Five9 SAN RAMON, Calif. – January 31, 2023 - Five9, a leading provider of the intelligent cloud contact center, is proud to announce the winners of its 2022 Global Partner Awards, recognizing the achievements of its global ecosystem of […]

01.31.2023

Press Release

The Commonwealth of Massachusetts Selects NWN Carousel to Provide Cloud Contact Center Services via the MassVoice Contract

As seen on Yahoo Finance Boston, MA, December 22, 2022 – NWN Carousel, a leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, has been awarded Part 3 of the MassVoice contract for Virtual Cloud Contact Center services by the Baker-Polito Administration. Under the ITT72 contract, the Commonwealth of Massachusetts’ statewide IT contract, […]

12.22.2022

Press Release

Inc.’s 2022 Power Partner Awards Honors NWN Carousel’s Business Products & Services

Boston, MA – December 14, 2022 – NWN Carousel, a leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, has been named to Inc.’s Inaugural Power Partner Awards for its innovative Business Products and Services that are transforming the customer and employee experience for 7,000 commercial, enterprise and public sector organizations across […]

12.14.2022

Press Release

NWN Carousel Awarded $10M South Carolina Contract to Transform State Agencies with Next-Generations Cloud Communications Services

As seen on Business Wire   Boston, MA, November 8, 2022 – NWN Carousel, the leading Cloud Communications Service Provider (CCSP) delivering integrated solutions for today’s Hybrid Work environments, today announced that the South Carolina Department of Administration has expanded their agreement with the company. The newly awarded VoIP Services Contract (4400030155) now includes NWN Carousel Cloud […]

11.08.2022

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CRN Awards Triple Crown to NWN Carousel in Recognition of Remarkable Market Leadership, Sales Acumen and Technical Prowess NWN Carousel Joins Exclusive List of Exceptional IT Cloud Providers

Boston, MA, October 24, 2022 – NWN Carousel, the leading Cloud Communications Service Provider (CCSP), announced today that CRN, a brand of The Channel Company, has named NWN Carousel as a 2022 Triple Crown Award winner. The Triple Crown Award is reserved for those select few companies that earn a spot on all three of CRN’s prestigious solution provider award lists in the same calendar year. Now in […]

10.24.2022

Press Release

Florida Division of Emergency Management Deploys New Cloud Contact Center to Provide Essential Services for Residents Impacted by Hurricane Ian

As seen on Business Wire Boston, MA, October 18, 2022 – NWN Carousel, the leading Cloud Communications Service Provider, has successfully deployed a fully-operational Cloud Contact Center for Florida’s Division of Emergency Management  (DEM) that is providing essential services for citizens in need during and after Hurricane Ian https://www.floridadisaster.org/.  Within 72 hours of deployment, DEM […]

10.19.2022

Press Release

The Florida Coalition for Children Foundation Launches Hurricane Ian Fundraising Efforts with Corporate Partners & NWN Carousel

As seen on Business Wire The Florida Coalition for Children Foundation Launches Hurricane Ian Fundraising Efforts with Corporate Partners & NWN Carousel | Business Wire Tallahassee, FL, October 4, 2022 – As the September 28th hurricane ravaged communities across the state of Florida, the Florida Coalition for Children Foundation (FCCF) has mobilized its network and […]

10.04.2022

Press Release

NWN Carousel to Deliver Safer, More Secure Student Experiences with New Technology Bundle for School Districts and Municipalities

As seen on Business Wire Boston, MA, September 22, 2022 – NWN Carousel, the leading Cloud Communications Service Provider, launched a new Public Safety Education Bundle that will help alert building security and staff along with public safety personnel to emergencies. The Public Safety Education Bundle integrates NWN Carousel’s regulatory compliance solution for 911, called 911inform, […]

09.22.2022