The trend towards All-IP and the transition to voice modernized networks may sound daunting. But it doesn’t have to be when you have a trusted adviser like AudioCodes to support your journey. AudioCodes Universal Communications Architecture (UCA) solution addresses the process of All-IP migration that enterprises confront in the transformation process. UCA enables large enterprises with disparate multi-vendor communications systems to modernize their voice networks efficiently and cost-effectively. The UCA solution employs Session Border Controllers (SBCs), global end-to-end call routing and policy management, and VoIPerfect voice technology to have a universal network that offers high voice quality, without a fork-lift replacement of existing platforms. The result is a future-proof voice infrastructure that is easy to manage, maintains corporate security, and delivers significant capital and operational cost savings. Embrace voice modernization with the UCA solution to stay agile, adaptable and ready for next IT transformation.
Our world is increasingly interconnected. We have more ways of communicating than ever before: emails, texts, voicemails, even emoticons. But sometimes a phone call is still the fastest way to get your point across, especially in a business setting. It’s quick, it’s direct, and it captures those subtle emotional cues that are sometimes lost in other forms of communication. You don’t have to guess if your client is feeling frustrated or delighted; you can hear it in their voice.
Microsoft’s CEO Satya Nadella discusses how solutions like AI, infrastructure, and business applications act as ingredients to the digital transformation outcomes that create more opportunity for every type of industry.
Increasing numbers of organizations are embracing virtualization for its fast build-to-run and scale architecture. While this dynamic aspect of virtualization provides speed and agility, it also creates inherent challenges for the security teams. Achieve your critical security goals with ForeScout and VMware vSphere.
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Enabling digital transformation requires agile, efficient, secure services. According to IDC, 91% of enterprises currently use or plan to shift to hybrid WAN within 19 months. Find out how your customers can evolve their networks by checking out our infographic.
As we march further into the age of digital transformation, agents are handling all manner of inquiries- from screen chat, to video Chat, SMS (text) and Social Media, in addition to a heavy call volume. Just as customers expect to reach the enterprise from any channel, the agent is expected to deliver a consistent, on-brand experience for customers and prospects.
For many enterprises, the thought of implementing, managing and securing real-time communications over IP seems overwhelming. Not sure where to start?
Looking to transform your business communications but not ready to move all-in to the cloud? Hybrid deployments are a popular option for many businesses because you can keep your existing equipment while introducing new cloud functionality over time. Here are some reasons why it may be the right solution for you.
Is your organization in the midst of a voice infrastructure transformation? If you’re preparing for an upgrade or a change to your communications platform, now is the perfect time to evaluate your current E9-1-1 status. Learn how a corporation implementing Microsoft’s Skype for Business was able to ensure that outgoing 9-1-1 calls would route to the correct Public Safety Answering Point and include accurate location information.
Pivotal moments in networking date back to the beginning of the internet, but it’s not every day that you get to participate in the next generational moment, but you do now with the advent of software-defined networking.