White Paper
Call Reporting, Accounting, and Analytics
OVERVIEW
Calero VeraSMART: More than just Call Accounting!
Calero VeraSMART software helps busy Telecom/Unified Communications Managers combine, simplify and share telecom data. With in-depth reporting and insightful analytics, VeraSMART provides fast answers to inquiries about chargeback, HR/Legal call documentation, network security, employee productivity, and capacity planning.
With enhanced dashboards, over 30 easy-to-use report templates, and options including InSight Analytics Data Visualization, Multinational Call Rating, Enhanced Chargeback, and Personal Call Identification, VeraSMART offers a complete, integrated, and simple solution. It’s the call accounting, reporting and analytics solution you’ll never outgrow.
Available as on-premise purchased software or as cloud-based SaaS subscription, VeraSMART is a powerful, Web browser-based solution that lets you access business-critical telecom information from virtually anywhere.
Calero-MDSL is a leading provider of Technology Expense and Market Data Management solutions designed to provide clarity, control, compliance and cost savings. With a deep commitment to innovation and customer service, Calero-MDSL partners with enterprises to provide a unified expense management platform that supports Telecom Expense Management, Managed Mobility Services, the Internet of Things and Financial Market Data Management. Calero-MDSL has thousands of customers in over 50 countries worldwide, including corporations, universities, financial institutions and government agencies. Learn more at www.calero.com or www.mdsl.com.
Key Offerings
In Depth Call Reporting
VeraSMART’s rich library of over 30 report templates allows you to answer virtually any question about telecom network usage:
- Assign costs, resell services, or bill-back clients
- Follow trends
- Spot abuse/misuse or pinpoint special conditions
- Optimize or manage services
- Create presentations
- Export to spreadsheets and PDF
Insightful Call Analytics
Call analytics enable Telecom/UC Managers use their call accounting software to explore data deeply, reveal connections instantly, and see communications opportunities from every angle through a mixture of charts, tables, pivots, summaries, and other visualizations.
Calero VeraSMART provides call analytics through the InSight Analytics accessory module.
- Interactive Data Discovery & Visualization helps you quickly understand “what’s happening” and “why”
- As Easy as Searching the Web – Simply type in search strings, just as you would in a web browser
- Cumulative Filtering – Each filter you select changes all the visuals on your dashboard simultaneously
- Fresh Perspective – Find answers to questions you would never have thought to ask
Wireline Call Accounting
Wireline Call Accounting gives you the visibility you need to take control of your landline telecom activity, reduce costs, and improve productivity. Compatible with TDM, IP or hybrid networks, our software lets you collect, analyze, and report on call activity and expenses.
- Tracks emergency calls and suspicious calling activity
- Measure productivity of call center teams and individuals
- Optimize trunking to match capacity to demand
- Monitor calling activity with interactive dashboards
- Tested and certified by Avaya, Cisco, and other leading manufacturers
- Scales to serve thousands of extensions at hundreds of different sites.
Wireless Call Accounting
Calero VeraSMART Wireless Call Accounting software is a money-saving tool for companies that supply employees with wireless devices such as cell phones, smart phones, and aircards for business communications.
- Wireless savings analysis of every invoice.
- Wireless expense chargeback without manual spreadsheets.
- Configurable usage and exception reports.
- Interactive and configurable analytics for instant access to data.
Options to Expand
VeraSMART offers a wide range of options to maximize the value of your investment:
- Additional Extensions and CDR Sources
- International Call Rating
- Personal Call Identification
- EZ-Share Visual Data Mapper
- EZ-Burst Report Distribution
- Enhanced Chargeback
