The majority of our customers lean on us to consider and plan for:
- Implications of a remote workforce on the security of your organization
- Enabling remote workers with the latest technology to support productivity and efficiency
- How to get the most out of your current collaboration toolset
- The impact of XaaS offers on organizations and how to best adopt them
- Recalibrating your current tech stack to address new challenges
- Business Continuity and Disaster Recovery with a cloud approach
- Building and leveraging a Zero Trust Architecture to contain and mitigate risks
- AI, Bots, and Analytics and the value these technologies can bring to an organization
- Changing how you consume critical technology
As educational institutions consider distanced learning scenarios, many are chatting with us about:
- Implementing distance learning programs and building IT capacity to support such programs
- Offering interactive and collaborative experiences to end users
- How to support increased demand on your network
- Strengthening your security posture in response to an advancing threat landscape
- Enabling collaboration between students and teachers at multiple sites with video solutions
As Telemedicine usage has surged alongside a climbing volume of patients, many of our healthcare clients wish to discuss:
- Work at Home/Cloud-Based Agents: Expand the staff available to respond to patient requests
- ChatBots:Reduction in calls that can be automated and avoid bandwidth strain
- Call-back Assist: Reduce hang-ups and flatten agent pool capacities
- Telemedicine:Provide real-time experts to help reduce walk-in traffic
- Automated Q&A Hotline: Offload call volumes from remote call center agents
- Video Conference: Engage, communicate, and collaborate with team members and patients through video