EMP is comprised of two integrated components:
• EMP Services, a set of well-defined, SKU-based services that NWN Carousel uses to deliver and support its six core
Cloud Communications offers. These managed services offer a strategic and cost-effective approach to operating
and optimizing customer technology environments, allowing them to focus on their core business objectives.
• EMP Customer Portal, a role-based platform granting customers control over the entire customer journey.