Alvaro Riera

VP of Unified Communications & Collaboration

Frost & Sullivan Recognizes NWN Carousel as a 2024 Frost Radar™ Leader for Unified Communications

Alvaro Riera VP of Unified Communications & Collaboration

Discover why it’s crucial to adapt to a MultiCaaS world in our latest blog. As leaders in AI-powered Unified Communications and Contact Center solutions, we provide insights on investing in the right platforms, ensuring seamless training and support. Our recognition by Frost & Sullivan underscores our commitment to flexibility and sustainability. Join Alvaro Riera, VP of UC&C, as he delves into how NWN Carousel empowers customers to navigate complex hybrid environments with ease, leveraging our AI-Powered Managed Services.

09.26.2024

Enterprise Connect’s Top 5 Takeaways!

Alvaro Riera VP of Unified Communications & Collaboration

With over 5,000 industry leaders in attendance and an action-packed expo, join me for a rundown of my key takeaways and most memorable moments from Enterprise Connect. From innovative announcements to insightful discussions led by industry giants like Nicole Herskowitz from Microsoft, Javed Khan representing Cisco, Smita Hashim from Zoom, and Kira Makagon of RingCentral, we’ll delve into the trends, challenges, and solutions shaping the modern workplace and transforming the employee experience.

04.04.2024

Why a One-Tool Collaboration Approach Doesn’t Work

Alvaro Riera VP of Unified Communications & Collaboration

In a world marked by rapid digital transformation, hybrid work and the digital workplace concept have emerged as critical business imperatives. No longer an optional feature, it has become essential for organizations striving to create a dynamic and agile work culture. As outlined in the Hybrid Work 2023: Embrace Your Multiplatform of Choice white paper, organizations that successfully embrace hybrid work are better positioned to attract, motivate, and retain employees while gaining a competitive edge in the market. Let’s explore in this blog how to provide your employees with a consistent user experience – for voice, video, and messaging- regardless of location or workstyle preference.

08.31.2023