Award-Winning
Cloud Communication Services

An integrated portfolio of solutions to support your hybrid work.

Powering leading institutions across North America

See how the Town of Cary uses technology to enhance the lives of residents within its community.

Striving to be an Employer of Choice 

Recognized for leadership, employee happiness, career growth, sales teams and more!

Empowering Innovative Organizations

Experience Management Platform

Managing the hybrid work experience through performance monitoring, proactive management, and meaningful insights.

Devices

PC procurement, configuration, deployment and support delivered as-a-service.

Visual Collaboration & Workspace

Design and consultation for integrated video systems, endpoints, and meeting rooms.

Contact Center

Design, deployment, and support of cloud contact centers.

Unified Communications

Supports devices, applications, and platforms for an optimal hybrid work experience.

Advanced Technology Solutions

Full lifecycle solutions for network infrastructure operations.

Security

Best-of-breed security architecture to ensure compliance in a hybrid environment.

A National Powerhouse Driving Hybrid Work

Trusted by 5,000+ organizations including industry-leading SLED and commercial enterprises.

We rely on NWN Carousel for the network connectivity needed to manage the backend processing of our data from virtually anywhere we are working.”

Abigail Mcgahey, Research Analyst
New Balance

Our Solution

Cutting edge networking and security deployed at the TRACK to enable New Balance researchers to conduct analysis remotely or on premise; as well as access to instant stats for coaches, athletes and fans at the TRACK.

Results

The TRACK at New Balance boasts some of the most modern technology in a sports venue. It’s now ready to embrace a smart fan experience, as well as stream live TV broadcasts.

“There were bumps in the road and NWN Carousel was right at our side to mitigate and remove obstacles – seeking whatever solutions were possible to stay the course.”

Karen Jean Pagan
RadNet

Our Solution

RadNet transitioned their disparate voice platforms to a seamless cloud solution with guidance from NWN Carousel Unified Communications & Collaboration experts.

Results

We planned a complex voice migration in concert with RadNet’s clinical operations team to ensure we moved precisely; in addition, implemented EMP for better patient insight and analytics. 

MGM Case Study

“Using Teams as our collaboration tool… when somebody does come into the office and use one of our collaboration rooms, it looks like they’re working from home.”

Matt Parker
MGM Resorts

Our Solution

MGM pivoted to hybrid work with NWN Carousel’s Visual Collaboration & Workspace solutions with a consolidated UC platform and managed services.

Results

Migrated all operations for maintenance, managed services and technical support for 3,000 users to home offices. Support a significantly growing number of Room-as-a-Service solutions throughout MGM locations. 

“You need to test your IT response for various types of cyber security incidents. What’s more important, you need to extend that to your whole team.”

Kyle Aumell, Cybersecurity Management
Samaritan

Our Solution

NWN Carousel partnered with Samaritan to help with threat detection and data recovery after a cybersecurity breach. They now are future-ready with proactive vulnerability management with a Managed Detection and Response plan.

Results

Samaritan gained access to critical electronic records with 24/7 proactive monitoring.And better security to prevent future phishing attacks. 

“I see NWN Carousel  as an extension to our IT staff. I also see them as providing expertise that we don’t have.”

Nicole Raimundo, CIO
Town of Cary

Our Solution

Device-as-a-Service with EMP to fully manage the Town’s fleet of PCs; Unified Communications & Collaboration to upgrade their hybrid work-ready voice system, as well as UC&C and ATS to support smart conference rooms; and ongoing support of a broad portfolio of security.

Results

An upgraded, hybrid work-ready voice system, robust wireless coverage and deployment of IOT devices with connected sensors, meters and analytics to create a smart city of the future.

“It’s been a great 30+ year partnership with NWN Carousel.”

John Nachilly, Enterprise Architect
Eversource

Our Solution

By leveraging NWN Carousel’s outcomes-focused Carrier Services, Eversource consolidated an extremely complex and costly network environment designed to specifically capitalize on redundancy and reduction in carrier costs.

Results

By centralizing SIP traffic that best aligns to the customer’s voice applications, we were able to provide a more resilient architecture that saves substantial costs.

Unified Communications and Collaboration for the Modern Business

What behavior drives a shift to the cloud with solutions as-a-service to support Hybrid Work? Find out in this exclusive survey of 450 IT executives. Sponsored by Cisco and conducted by Enterprise Strategy Group together with NWN Carousel.

Trusted. Committed. Recognized.

An employee-first culture recognized for our leadership at work… and in our community.

Inc 5000 - America's Fastest Growing Private Companies - NWN Carousel

Latest News

  • Five9 Announces its 2022 Global Partner Award Winners, NWN Carousel Earns Partner Excellence

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  • Boston College track team has new home at state-of-the-art facility

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New Press Releases

  • The Commonwealth of Massachusetts Selects NWN Carousel to Provide Cloud Contact Center Services via the MassVoice Contract

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  • Inc.’s 2022 Power Partner Awards Honors NWN Carousel’s Business Products & Services

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Recent Blog Posts

  • 2023 Hybrid Work Tech Trends – Part I of II

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  • NWN Carousel’s 2023 Sales Kickoff

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