NWN Carousel delivers robust and flexible cloud solutions to enable effective collaboration. Our bundled offers, services, and SLAs transform your enterprise into a modern work-from-anywhere hybrid organization.
The way organizations work today has evolved. The future of work is hybrid, requiring collaboration from teams working in disparate locations. A recent Gartner survey showed that collaboration tools will be a “must have” increasing worldwide revenue by 17.1% in 2021, which reflects the many changes organizations will need to address going forward.
NWN Carousel delivers robust and flexible cloud solutions to transform your enterprise into a modern work-from-anywhere hybrid organization.
“With approximately 219,000 installed UCaaS users in North America at the end of 2018, NWN Carousel ranks among the region’s top 20 hosted IP telephony and UCaaS providers in terms of installed users.”
Frost and Sullivan
with Flexible Collaboration
for Faster Deployment
Secure Solutions for
Work from Anywhere
Consistent user Experience
Across all Platforms
NWN Carousel takes a platform-based approach to architecture design with security tightly integrated into every aspect of the IT infrastructure. Through consolidation of operations and integrated analytics via NWN Carousel’s Experience Management Platform (EMP), organizations can improve their existing security footprint, increase efficiencies, and evolve to an improved Security Posture.
The provision of quality customer service is essential to the successful operation of a contact center. The quality of the exchange between an operator and a customer can be greatly enhanced by a well-constructed, implemented, and communicated plan.