Town of Cary, NC

Unified Communications

Town of Cary Uses Digital Transformation to Advance

Hear about the transformation that Town of Cary, the second largest town in America, underwent a digital transformation as it stepped into the world of technology to connect with and enhance the lives of its citizens and employees. 

01.12.2023

Archer Award, Tech Target - NWN Carousel

News

TechTarget Announces 2022 North American Archer Award Winners for Data-Driven B2B Marketing & Sales Excellence

As seen on Tech Target January 9, 2023 This year’s awards recognize Enterprise Technology leaders across 11 categories he global leader in B2B technology purchase intent data and services, today announced the 2022 North American winners of the Archer Awards, the Company’s annual awards program that recognizes customers for data-driven marketing and sales excellence. This […]

01.09.2023

NWN Carousel’s Most-Read Blogs of 2022

Our most wildly successful blogs from 2022 were dedicated to engaging thought leadership, and technical content, as well as showcasing industry trends, and highlighting our best customer and partner events. If you want intuitive knowledge, along with insights from the tech industry, you should revisit NWN Carousel’s top blogs produced by experts who know about IT trends and care about giving quality content to our readers.

01.05.2023

Andrew Gilman, Hybrid Hub Summit, Fisher College

News

Mass. signs $10 million deal to move call center to the cloud

As seen on Boston Globe Boston – December 22, 2022 By JON CHESTO NWN Carousel, an Exeter, R.I.-based provider of cloud-based communication services, has landed a contract to provide its “virtual cloud contact center” services, starting with a $10 million project, for the Baker administration through the state’s Executive Office of Technology Services and Solutions. […]

12.22.2022

News

Inc.’s 2022 Power Partner Awards Honors NWN Carousel’s Business Products & Services

Boston, MA – December 14, 2022 – NWN Carousel, a leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, has been named to Inc.’s Inaugural Power Partner Awards for its innovative Business Products and Services that are transforming the customer and employee experience for 7,000 commercial, enterprise and public sector organizations across […]

12.14.2022

News

The Whydah Pirate Museum Launches Virtual Sea-Lab for Franciscan Children’s Patients Sponsored by NWN Carousel

Boston, Ma. – The Whydah Pirate Museum on Cape Cod will launch a five week series of Virtual Sea-Labs for children and teenagers at Franciscan Children’s inpatient behavioral health units beginning on Tuesday, November 15, 2022 at 11 am. The series is sponsored by NWN Carousel, the leading integrated cloud communications service provider, together with […]

11.14.2022

Security

New Balance Development Group Delivers a Robust Network at Their New Track

NWN Carousel has been a technology partner of New Balance Athletics for almost two decades, providing services spanning enterprise telephony, UC, network access control and wireless. When NBDG was searching for a Cloud Communications Service Provider (CCSP) to deliver a robust network implementation at their new Track on time and on budget, NBDG leveraged our […]

11.07.2022

Unified Communications

NWN Carousel Delivers Unified Communications
to South Carolina

In South Carolina and throughout the country, the pandemic forced public agencies to rethink their approach to hybrid work. As the leading Cloud Communications Service Provider (CCSP), NWN Carousel enables state and local governments to fully realize the benefits of work from anywhere. Our newly awarded South Carolina statewide contract for VOIP, Contact Center and […]

11.02.2022

Bill Vigne, CRN Next-Gen Solution Provider Leader

News

2022 Next-Gen Profiles

As seen on CRN William Vigne Company: NWN Carousel Title: Sr. Director, North Sales URL: https://www.nwncarousel.com Company Location: Boston, MA Years In Current Position: 1 Years In The Channel: 15 Primary Business Model: Managed Service Provider Bio and Background: I am an IT sales consultant and leader with over 15 years in the solutions provider […]

11.01.2022

Contact Center, Cloud, agent

Contact Center

Delivering a Fully Integrated Cloud Contact Center Experience

Whether you need to provide your agents with easy access to specialists or seamlessly move calls between Microsoft Teams and Five9, NWN Carousel’s fully integrated Contact Center and Unified Communications offering – together with our white glove managed services – creates an integrated agent and customer experience. Discover the benefits of a Five9 + Microsoft […]

10.24.2022