June eXcellerate – Ransomware Has Nowhere to Hide!

Managed Detection and Response (MDR) is the hot buzzword. Yet not all solutions, and security providers, are created equal. This leads to chaos. When prevention tools fail, it’s critical to adopt a posture of continuous monitoring and response to prevent your security teams from uttering the five most forbidden words: We. are. under. ransomware. attack! […]


Experience Management Platform

May Excellerate – Enjoy a Bold New EMPowered Experience!

Join us for a “tech talk” on the latest Experience Management Platform news! The release of EMP 3.0 enables ALL NWN Carousel customers with insight and analytics, across our core offerings, from a single unified platform. We’ll also highlight the “art of the possible” with EMP’s future state. Learn how: EMP addresses the gap between […]


Leveraging a Zero Trust Architecture to Contain Threats and Mitigate Risks

Ransomware continues to be a headline threat and shows no sign of easing up.  On top of that the continued proliferation of IoT and BYOD devices into our environments introduces risks that continue to push the threat envelope in ways that our legacy infrastructure designs were not meant to handle. Despite the pandemic forcing many […]


contact center, agent

April Excellerate – Fast-Track Customer Engagement with Cloud Contact Center!

NWN Carousel’s Kevin Basden, VP of Contact Center talks to Joe Friedrichsen, Managing Director at Blue Cross Blue Shield of RI about how BCBSRI launched a modern, cloud-based omnichannel contact center at scale, accelerating customer engagement, saving significant costs and agent training time. They’ll discuss the benefits of using innovative cloud contact center features to […]


March eXcellerate – Unlock the Full Potential of your UC&C Digital Experience!

Many organizations have adopted a new flexible “office + anywhere hybrid” model. Employees, and customers, demand a digital collaboration experience with cloud-based UC&C tools available at their fingertips. Investing in an integrated cloud services platform that supports – voice, messaging, meetings, mobility, contact center and more – allows for excellent user experiences. It also meets […]


February eXcellerate – Secrets to Building Modern Device Management for a Hybrid World!

Join us for a “fireside chat” – Secrets to Building Modern Device Management for a Hybrid World! As employees settle into the new world of hybrid work, their expectations for the devices they use to access the organization’s applications and data have become a critical priority. Our panel will discuss ways to improve PC technology […]


January Excellerate! – What Does it Take to Hold a Great Hybrid Meeting?

As employees are returning to the office, they are requesting easier in-room conference technology to match the ease of using remote meeting platforms. Brian Ficther, NWN Carousel Vice President of Visual Collaboration, along with industry expert Jimmy Vaughan of Microsoft, will discuss ways to enable effective hybrid meeting solutions for both remote and in-room participants. […]