Contact Center

Bank5 & NWN Carousel Delivering Intelligent Banking Solutions

Watch how NWN Carousel supports Bank5 through our full portfolio of Contact Center, Security, Intelligent Infrastructure, Unified Communications, Visual Collaboration & Experience Management Platform services to provide next level technology solutions delivered with high touch and efficiency. 


Contact Center

Covetrus & NWN Carousel are improving CX through a unified contact center platform.

Watch how NWN Carousel supports Covetrus through our Contact Center and Unified Communications offerings to provide improved omni-channel experiences, generating cost savings achieved through consolidation and migration to a unified platform. Play video!


Experience Management Platform

The Experience Management Platform – Delivering a holistic 360-degree customer view

Watch how NWN Carousel’s Experience Management Platform (EMP) unifies the people, processes, and technology required to operate, optimize, and transform your cloud & on-prem ecosystems. Comprised of two components – EMP is both our managed services and role-based platform granting customers control over the entire customer journey. Play Video!


Hybrid Work

Future of Work Summit: Bridging Opportunities for Disabled Workers in a Post-Pandemic World

Companies that champion disability inclusion are 24% more likely to outperform on productivity. Replay the highlights of NWN Carousel’s 2nd Annual Hybrid Work Summit where industry leaders from private and public sector discuss why it’s critical to provide the necessary technology to support a hybrid work environment for disabled employees.


Hybrid Work

Your new collaboration space awaits you. Discover how to create a flex in-office work environment.

Join our VP of Visual Collaboration & Workspace, Brian Fichter, as he takes you on a tour of our Boston Experience & Collaboration Cetner featuring room reservation features, QR codes for help desk, and much more!


Hybrid Work

IT leaders are realizing it now. Less is better. Having that one “join” button is all you need.

Listen to our Visual Collaboration Engineer on a time-saving feature allowing participants to effortlessly join meetings.


Launching NWN Carousel’s Boston Experience Center 2023

Launching NWN Carousel’s Boston Experience Center 2023


Hybrid Work

Family of Pete Frates to Host 9th Annual Ice Bucket Challenge, Sponsored by NWN Carousel

NWN Carousel partnered with the Pete Frates Family Foundation to officially kick off the 9th Annual Ice Bucket Challenge! This year, the spotlight was on hybrid work technology to ensure equal access for individuals with disabilities and their caretakers. NWN Carousel’s CMO, Andrew Gilman, speaks to Nancy Frates for her take on the inspiration behind the worldwide phenomenon that […]



Salve Regina University Delivers Next-Generation Cloud Communication Services with NWN Carousel Partnership

NWN Carousel and Salve Regina University introduce state-of-the-art networking infrastructure that delivers exceptional performance and availability, serving as the backbone for Salve Regina’s nationally competitive Esports gaming program. Additionally, the collaboration includes the implementation of 24/365 Artificial Intelligence intrusion detection and prevention measures, bolstering the university’s overall cybersecurity protection across its entire campus. Along with cloud […]



Ava Robotics together with NWN Carousel and Cisco deliver innovation to the workplace

Ava Robotics together with NWN Carousel and Cisco support Ava’s mission-critical innovative ways to provide intelligent robotic design to the workplace