Collaboration for a Dynamic Workforce – Leveraging collaboration solutions to support a hybrid work environment

The pandemic forced many businesses to quickly adopt a remote workforce strategy to ensure that their employees and customers could continue to collaborate and engage with each other and their applications. As recent as May of this year, Gartner reported that only 4% of employees would now choose to return to a fully on-site environment, […]

07.12.2021

Customer Experience and the Post-Covid Contact Center

There has been a tremendous buzz in the emergence of emphasis on the customer experience.  Nowhere was that more prevalent than in the Contact Center arena, especially as a result of the pandemic. Let’s talk about the new importance of an organization’s Contact Center in the new world we live in. Our experts will discuss: […]

04.28.2021

Cisco Cloud Calling + Pizza = A Winning Combination

Carousel cordially invites you to join us for a webinar focused on ” Cisco Cloud Calling ” on Tuesday, January 19. You’ll receive a customized pizza of your choice to be delivered for you to enjoy while you tune into the session! During this time, we will discuss the cloud calling market today and why […]

12.11.2020