Season 2 of Fire Country premieres on CBS and Paramount+ on February 16 at 9 PM ET, showcasing Bode’s much-anticipated comeback following the dramatic cliffhanger in season one. In the most critical moments, when every second counts, just like the heroes in Fire Country, you need a partner you can trust. NWN Carousel’s Next-Gen 911 technology is that partner for 250+ PSAPs across the nation.

The City of Baltimore 911, Florida Department of Emergency Management, and the State of California place their trust in our services. Our Public Safety experts ensure streamlined workflow and operations for dispatch, field response, and reporting. Whether you move your communicatons to the cloud or stay on-prem, we’re ready to help.

  • Faster Response Times: Significantly reduce response times and enhance dispatch experience.
  • Enhanced Location Accuracy: Pinpoint location data, ensuring first responders reach the right place, faster.
  • Uptime Reliability: Constant connectivity, guaranteeing uninterrupted access to critical public safety services.
  • Streamlined Coordination: Improve inter-agency collaboration with integrated communication tools.
  • Data-Driven Insights: Leverage actionable insights to make informed decisions.
  • Network Operations Center: 24/7/365 support of your communications needs with guaranteed SLAs.

Sign up for a Next-Gen 911 Assessment to build a safer future!

Reach Out!

City of Baltimore 911

Home to one of the nation’s busiest PSAPs, Baltimore depends on NWN Carousel for its text translation across 140 languages and robust geo-mapping. This service is essential for addressing the diverse needs of its more than 500,000 residents.

When you Have Seconds to Respond

From universities to K-12 schools, technology plays a critical role in keeping our students safe. Hear from Hank Hunt, the inspiration behind Kari’s Law. Learn about meeting new mandates including Alyssa’s Law.

Next- Generation 911 Solutions

Ready for cloud transformation or wish to keep your communications on-premise? Our Public Safety experts will help. Streamline your workflow and operations for dispatch, field response, and reporting. 

Education Safety Bundle

IT leaders across the nation look to NWN Carousel to meet new public safety requirements within schools. Our Public Safety Education Bundle integrates leading safety and emergency management solutions to deliver a secure and compliant technology support package.

FL Department of Emergency Management

When Florida DEM needed immediate support during Hurricane Ian, NWN Carousel rapidly deployed a contact center in just 10 hours. Staffed with 100 live agents answering 5000+ calls in the first 24 Hours.