Hassan Osman, Senior Vice President of Professional Services at NWN Carousel, joins host Alan Todd to share insights on being effective in the remote workplace. Hassan discusses the importance of balancing organizational needs with personal ones, setting boundaries, and maintaining proactive and responsive communication. Hassan provides actionable tips for thriving in our evolving hybrid work world for leaders and employees.
NWN Carousel is a leading Cloud Communications Service Provider (CCSP) that delivers flexible, hybrid workplace solutions for North America’s largest public and private sector organizations. Over 5,000 customers choose NWN Carousel for their award-winning Unified Communications and AI-Powered Contact Center Services, Secure Managed Devices, Visual Collaboration & Workspaces, and Intelligent Infrastructure to provide exceptional employee and customer experiences. The company’s intelligent services portfolio is delivered through its proprietary Experience Management Platform (EMP), accelerating time to business value while simplifying multi-cloud service management for technology professionals. With a 70+ NPS score from clients and 80+ eNPS score from employees, the company has consistently been ranked as a best place to work, grow, and thrive.