Boston, MA July 28, 2023 – NWN Carousel, the leading Cloud Communications Service Provider delivering integrated solutions for today’s hybrid work environment, is proud to announce that it has received the prestigious Microsoft US Partner Finalist Award for the Modern Work and Converged Communications distinctions. This recognition showcases NWN Carousel’s commitment to delivering innovative solutions that empower organizations to thrive in today’s digital landscape.
As part of NWN Carousel’s continuous efforts to expand its comprehensive portfolio of cloud offerings, NWN Carousel is also excited to announce that its Direct Routing as a Service is now Operator Connect certified and support services through NWN Carousel’s Experience Management Platform (EMP), which enables quick activation of numbers and call plans.
EMP unifies the people, processes, and technology required to operate, optimize, and transform cloud, and on-prem ecosystems. EMP provides a range of features and capabilities to help manage and support Microsoft customers, including:
- A unified view of all systems and devices
- Monitoring and management of devices and systems and user experience
- Support for Unified Communications and Collaboration tools to help employees stay connected
- Security and compliance features to ensure that all access to company resources is secure
- Integration with popular cloud-based productivity and collaboration platforms
- Enhanced analytics capabilities, allowing organizations to gain insights into their IT systems
“Partnering with NWN Carousel on our Teams Calling journey has allowed the California DMV to gain operational efficiencies by adding telephony under our overall M365 security umbrella. The flexibility and enhanced productivity of Teams Phone, combined with NWN Carousel’s Operator Connect service, has been well received by our employees, “ said Kwan Kim CIO, the California Department of Motor Vehicles.
“We’ve taken great pride in accelerating our customer’s modern work journey with our portfolio of hosted calling services, Meeting Room designs, and Room as a Service integrated cloud offerings delivered through NWN Carousel’s Experience Management Platform,” said Tony McQueen, VP UC & Collaboration, NWN Carousel.
NWN Carousel remains at the forefront of cloud innovation, delivering transformative solutions that enable organizations to thrive in the modern work landscape. With the addition of Operator Connect and the continued evolution of its Experience Management Platform, NWN Carousel solidifies its position as a trusted partner for businesses seeking to optimize their operations and drive digital transformation.