OVERVIEW
RSI is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities resulting in a more dynamic, responsive and productive communication ecosystem.
The company offers communication management solutions for premise, hybrid and cloud environments that empower enterprises to prevent system hacks, curb misuse and abuse, remove bottlenecks, improve customer experience, reconcile expenses and increase productivity.
Our flagship application, Shadow CMS All-In-One Analytics can be deployed in the enterprise or in the cloud. The solution has been independently tested and verified to work with most major manufacturers including Avaya, Cisco and RingCentral. Shadow CMS All-In-One is a staple requirement for most enterprises that need to understand the way their business is operating and how efficiently they are collaborating with partners and customers. In any typical environment, employees spend over two thirds of their time connecting and collaborating. However, nearly 15% of employee work time is lost due to inefficient communication. RSI offers actionable business intelligence that empowers decision makers to accelerate their digital transformation, improve collaboration, reduce lost time and more efficiently get things done!
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