Leading Cloud Communications Service Provider (CCSP)

NWN Carousel delivers secure, innovative and scalable cloud solutions for leading commercial, enterprise and public sector organizations. Our solutions-as-a-service platform helps our customers work from anywhere securely. For nearly 30 years, our customers have trusted us to improve their operational efficiency and productivity while managing their business risks and providing a predictable cost model.

Focused on Transforming Hybrid Work

Our singular focus is on enabling hybrid work. With over 7,000 customers throughout the U.S., we offer integrated unified communications, security, devices, contact center, visual collaboration and connectivity solutions — powered by our Experience Management Platform (EMP).

“Customers have access to EMP, a self-service portal to provision and have real-time access to all the data in their environment. EMP is the biggest differentiator for NWN Carousel.”

Jim Sullivan
NWN Carousel CEO

Creating State-of-the-Art Hybrid Work Experiences

We’ve helped thousands of customers deliver meaningful hybrid work experiences. 
Watch our featured case study videos that bring together ideas, innovation, and truly immersive user experiences.

Fisher College
Learn how state-of-the-art wireless networking and ultra-reliable campus-wide WiFi installation from NWN Carousel enabled Fisher College to invest in an innovative science lab to help transform their students’ on-campus experience.

Boston College
Learn how NWN Carousel gave Boston College a competitive edge and their students an innovative collaboration experience by deploying, managing, and operating campus-wide integrated collaboration spaces, unified communications, network, and security.

Eversource
Learn how through a 30+ year partnership, Eversource sought NWN Carousel’s best in class IT services for managing their network through our Advanced Technology Solutions, as well as monitoring and analytics via EMP. By leveraging our outcomes-focused solutions, Eversource was able to consolidate an extremely complex and costly network into a solution designed to capitalize on redundancy and reduced costs.

Homeserve
“Our partnership with NWN Carousel during the pandemic enabled us to quickly pivot to a work-from-home model. We came up with a solution where we were imaging desktops at a remote location and drop-shipping them by the hundreds to our at-home agents. This allowed us to continue to serve our over 4 million customers.  We also gained critical visibility into our ticketing, reporting and full IT networking environment with NWN Carousel’s Experience Management Portal.”
– Carmine Buffa, Director, End User Computing and Field Support, Homeserve.

Be EMPowered

Watch a recorded episode and learn how our Experience Management Platform offers advanced analytics, real-time reporting, service desk capabilities, and proactive alerts as a single source of truth.

WATCH an episode for free