NWN Carousel Hybrid Work Summit: Balancing Back-to-Office Investments with Better Security & Collaboration!

We heard a lot about a shift in focus from technology benefits to people benefits at the highly anticipated 2023 Hybrid Work Summit.

Hosted by NWN Carousel in beautiful coastal Newport, RI, the event brought together industry leaders and experts centered on the importance of prioritizing experience-centric IT solutions for a successful hybrid work plan.

IT leaders now recognize that prioritizing the well-being and satisfaction of employees and customers is crucial for growth.

The conference brought together a diverse range of participants, including NWN Carousel offering experts, valued customers, and partners. It featured two insightful panel discussions that delved into the challenges encountered by IT professionals in the permanent era of hybrid work.

During the panel discussions, participants highlighted the significance of equipping end-users with the right tools and resources to ensure a seamless user experience in the office or remotely. They shared various innovative approaches, including leveraging AI in the contact center, utilizing proactive cybersecurity tools, and establishing robust infrastructure to support a distributed workforce.

Watch these short videos for insights from knowledgeable IT leaders!