Blog | 04.26.2022

Creating a Sustainable Hybrid Work Strategy

A Future-proof Sustainable Hybrid Work Strategy

A recent Gallup Report notes most remote-capable employees continue to work from home at least part of the time, but the mix is a nearly even split — 42% have a hybrid schedule, and 39% work entirely from home.

While business leaders and IT teams proved they could accelerate workplace transformation, the challenge in 2022 is proving they can sustain it. Workers do not look at hybrid work as temporary; in fact, according to ibid, 99% of people said they would like the option of working remotely for the rest of their lives, even if just part time.

How do you deliver an exciting, fulfilling and engaging hybrid work experience in the transitional year of 2022—with the expectation that more people will come back to the office but no clear delineation of what that will look like?

Equally important: How do you make sure the pieces you put in place in 2022 will be sustainable in years to come—so that hybrid work becomes an asset that helps you differentiate your organization to customers, current employees and future employees?

Making hybrid work sustainable requires a strategic and holistic approach to technology across key areas of your organization’s value chain. These include unified communications and collaboration; built-in security that customers and employees can trust; automation, machine learning, artificial intelligence and analytics; and a relentless, continuous and ongoing focus on delivering a great experience that can be measured and modernized to meet the evolving needs of employees and customers.

We’ll show how to unlock the potential of hybrid work, while building a model that is sustainable. It focuses on integrated cloud communications as a key factor in unlocking the potential of hybrid work, emphasizing the business value of using a holistic, end-to-end, unified portfolio from NWN Carousel.

The 2022 Hybrid Work Landscape

In early 2021, many companies announced plans to bring workers back to the office. Then came the Delta variant. When that seemed to be dissipating, once again pronouncements came about bringing workers back to the office. Then came Omicron.

The reality is that making concrete plans in today’s environment may be an exercise in futility. A better “plan” is to make sure your organization makes a strong commitment to hybrid work. This means delivering a consistently rich experience wherever employees are working.

Meeting the Needs of the Current Hybrid Work Landscape 

  • A consistent experience: Providing employees and other users with a consistent and unified communication experience no matter where they are located
  • A trustworthy experience: Ensuring that users have trust in the reliability, resiliency and cybersecurity of their devices and applications
  • Anywhere and everywhere collaboration: Delivering modern communication and collaboration tools—not just for work from home but for workers in call centers, office spaces and remote locations.
  • More support for IT teams: Organizations need to take a serious look at easing the burden on IT’s workload in 2022.
  • Leverage automation, analytics, intelligence and AI

Making Hybrid Work Sustainable

Creating a sustainable hybrid work plan will help with:

  • Reduce employee turnover
  • Improve employee productivity
  • Enhance team collaboration
  • Reduce operational costs
  • Attract and retain talent, particularly younger workers
  • Exponentially expand the geographic talent pool

The Building Blocks of a Sustainable Hybrid Work Platform

  • An integrated unified communications and collaboration portfolio that is accessible anytime, anywhere, on any device, and that supports flexible workspaces and inclusive experiences.
  • Integrated security by design, which reduces complexity, improves compliance and governance, and reduces risk of successful attacks or security breaches.
  • Device management and device as a service to ensure users get the performance, uptime and security protections they need, while potentially easing the management burden on overworked IT staff.
  • Advanced network management and support because hybrid work is sustainable only if workers are getting the network performance they need wherever they are, whatever devices they are using.
  • Modern tools for visual collaboration whether users are at home, in another remote location, at a branch or at a main office. Tools should include integrated unified communications meeting rooms, seamless video and web conferencing, video wall display systems and digital signage.
  • And monitoring platform like Experience Management Platform that supports a great experience for users and customers through advanced analytics, real-time data, high levels of automation, artificial intelligence and real-time monitoring, reporting and response.

Next Steps…

With NWN Carousel, organizations across all industries and in the public sector have an opportunity to embrace hybrid work as a sustainable business strategy for the future. We are committed to supporting the home and office worker.

Our new Office Collaboration Room-as-a-Service is designed for conference rooms to consolidate multiple devices, and platforms, into a single supportable solution. RaaS integrates Visual Collaboration hardware, software and services with a flexible consumption model – OpEx or CapEx – to support your employee’s Return to Office.

At-Home Essentials upgrades your home workers with secure, dedicated connectivity with the “all-in-one” solution including visual collaboration, devices and 24/7 support services. For a consistent, reliable user experience at a predictable cost.