Featured Blog Post

Live Hybrid Work Demos at NWN Carousel’s Customer Experience Center

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Announcements

The WHAT WHY and HOW Behind Kari’s Law

Shedding light on the crucial importance of emergency response time We’re honored to host guest blogger Mark J. Fletcher, ENP from 911inform, NWN Carousel’s trusted partner in Public Safety to shed light on the crucial benefits of new technology and architectures available in schools and public buildings designed to speed up emergency response times. Together, NWN Carousel and […]

09.19.2023

Announcements

When Nature Calls: Delivering Emergency Experience Management with NWN Carousel

It’s hurricane season 2023 in North America and our ability to respond effectively to emergencies has again become mission critical for Public Sector agencies and their citizens. With Hurricane Idalia just passed in Florida, I want to highlight a critical aspect of our mission – supporting public sector organizations in scaling their Emergency Management departments […]

09.07.2023

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State House in Providence, Rhode Island

Security

Cyber Security Q&A with Rhode Island Congressman Jim Langevin

Last year, I had the honor to accompany longtime friend and Rhode Island Congressman Jim Langevin to the State of the Union Address as his guest. Congressman Langevin was gracious enough to extend the invite due in large part to our shared passion for cyber security and workforce development. As co-chair of the Congressional Cybersecurity […]

02.02.2017

Risk Management

Security

How to Be a Risk-Ready CISO

Today’s information security leaders are quickly maturing into strategic business thinkers, growing beyond the traditional technical purpose of initiatives like implementing the latest firewalls or malware detection tools. The days of the CISO who is exclusively a highly-qualified network engineer have come to an end. Instead, the effective modern-day CISO has that strong technology foundation, […]

01.31.2017

Business People Planning Strategy Analysis Office Concept

Security

Assumption of Breach Part III—Policy and Process

In my last blog entry, I discussed the first of three foundational elements for a security program: all of the people who interact with your organization’s systems and data. In this post we’ll tackle the next element of cyber security—policy and process. For the purposes of this post, I am going to use these two […]

01.30.2017

Cloud computing

Cloud

Five Reasons to Explore a Hybrid Cloud Strategy

Cloud services are a great alternative for almost every company for many compute needs. Access to such services can be easy and rapid to obtain—many will even accept your credit card. Many tasks come to mind as being better from cloud sources like payroll and employee benefits, expense management and even CRM for smaller companies.  […]

01.24.2017

Business team discussing progress of the company

Professional Services

IT Directors and CIOs: Spend More Time Focusing On Leadership

It’s a well-known fact that the IT talent pool is ever-shrinking. In fact, just last year in Gartner’s 2016 CIO report, talent became recognized globally as the “single biggest issue” preventing CIOs from achieving their objectives. The story does not appear to be looking much better as we head into 2017. You May Also Like: […]

01.17.2017

Security concept with businessman and hacker hands on laptop keyboard.

Security

Assumption of Breach, Part II—The People Element

In the first installment of this series I discussed the need for organizations to change their approach to cyber security to an “assumption of breach model,” or an understanding that in today’s threat landscape, it is unrealistic to thwart 100 percent of malicious attacks. That previous post also mentioned that this new approach should focus […]

01.16.2017

Woman with Tablet

UC&C

Video Engagement in a Customer Centric World

The widespread adoption of consumer video communication services such as Microsoft Skype, Google Hangouts, Facebook Messenger or Apple FaceTime has democratized video calling. Together with the development of WebRTC, it created the expectation that video chat can be easily added as an interaction channel for customer engagement and support. At Vidyo we learned with our […]

11.16.2016

Sunny american football stadium

Announcements

It’s Game Time!

People who know me understand that my passions revolve around my family and friends, our business, the success of our clients…and of course, college football. For me, the core areas of my day-to-day possess an intensity that can be defined only by the excitement of the Southeastern Conference (SEC) Football Championship. The season of change […]

11.08.2016