SAN JOSE, Calif., HOUSTON, Tex. and EXETER, Rhode Island – Dec. 3, 2013NWN Carousel, Polycom and NuPhysicia announced today a partnership to deliver a bundled telehealth offering called DistribuCare, which combines Carousel’s healthcare integration expertise, NuPhysicia’s caseload management software expertise and Polycom’s enterprise-grade video solutions, enabling doctors and nurses to more easily and quickly meet with patients across the globe.

The service makes it much easier for healthcare professionals to coordinate care when initiating a video-based telehealth service within a hospital, urgent care facility, retail pharmacy, or an employee healthcare network. With DistribuCare, patients are placed in virtual waiting room before visiting with a doctor or nurse over video within the healthcare organizations’ telehealth network. The software within the offering helps to streamline caseload management so that physicians with fewer patients in one virtual location can assist patients in a busier location, enabling more seamless management of clinical resources while increasing revenues. DistribuCare also allows for better patient outcomes since a larger resource of medical experts can treat patients across the network versus only having access to a few doctors or nurses within a single facility.

Partnership Gives Customers Easy Access to State-of-the-Art Telehealth Solutions

NWN Carousel, a leading integrator in business practices and technologies provides comprehensive suite of managed services and technology integration capabilities, supports over 20,000 customer sites across the nation, including Quest Diagnostics, Connecticut Children’s Medical Center, and BlueCross BlueShield, and offers customer installations and support through 80 countries in 120 languages. “Carousel created DistribuCare with its partners to address the changing needs of healthcare providers,” said James Marsh, Senior Vice President at Carousel. “Medical experts are preparing for an enormous increase in patient caseloads as more people in the U.S. gain access to health insurance. DistribuCare enables medical networks to better manage this rising demand for healthcare, while providing for a faster and efficient experience for their patients.”

Polycom offers HD video to fuel innovation through new and emerging healthcare applications, business models, and patient/physician relationships. “By teaming with leading innovators within our ecosystem and combining each company’s core competencies, we’re able to provide healthcare providers and retail pharmacies with a best-in-class telehealth solution that enables them to bring care to patients regardless of location,” said Ron Emerson, Global Director of Healthcare, Polycom. “This partnership is a great example of how video collaboration technology enables patient centered treatment that is flexible and more widely accessible.”

NuPhysicia, a world-wide leader in advanced medical services, has been on the leading edge of healthcare delivery services since 2007, distributing its patented physician services to a broad range of clients. “DistribuCare brings an unprecedented array of comprehensive services to the healthcare industry,” said Dr. Glenn Hammack, President of NuPhysicia. “Medical experts increasingly rely on telehealth solutions to accommodate the needs of our expanding healthcare system. With DistribuCare, both patients and healthcare providers now have access to a world-class offering that is acceptable to the boards of medicine in all 50 states.”

“Recent advances in videoconferencing are enabling next generation Telemedicine solutions and offer promising new efficiencies and a new range of patient care options,” commented Daniel Ruppar, research director, connected health, Frost & Sullivan.  DistribuCare combines the manufacturing, integration and medical services expertise of Carousel, Polycom and NuPhysicia and is meant to address the growing Telehealth market across the U.S.”

The new solution, available today, takes into account all federal and state laws and HIPAA requirements, and is also built to allow the end user’s telehealth offering to expand and scale over time.

About Carousel
NWN Carousel consults, integrates and manages technology solutions that solve business problems and contribute to your organizations’ growth. This includes unified communications, managed services, virtualization, Voice over IP (VoIP), video conferencing and collaboration and data infrastructure solutions.

Today we have over 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by both VAR and CRN Magazines as one of the top technology integrators in the US and we’ve been listed in the Inc. 500/5000 seven times.

Carousel is headquartered in Exeter, RI with over 1,000 employees working from offices in 30 locations across the US, including over 250 service technicians deployed across the country. For more information, visit

To learn more about Carousel Industry’s solutions in healthcare, please visit

About Polycom
Polycom is the global leader in open, standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO. Visit or connect with us on Twitter, Facebook, and LinkedIn to learn how we’re pushing the greatness of human collaboration forward.

About NuPhysicia
NuPhysicia Incorporated is a privately held medical services solutions provider delivering advanced remote health care – concepts first developed and proven by the University of Texas. With its patented Digital Medical Services® solution, NuPhysicia delivers medical services to patients around the world with InPlace Medical Solutions™ and provides remote health infrastructure to medical organizations through NuPhysicia Solutions™. For more information, visit or call 713.358.9270.

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