SACRAMENTO, CA – April 18, 2023 – NWN Carousel, the leading Cloud Communications Service Provider delivering integrated solutions for today’s work environments, has opened its first Customer Innovation & Experience Center. The new facility showcases state-of-the-art solutions that have been proven to dramatically improve collaboration among remote and in-person teams across NWN Carousel’s 5,000 customers in North America. On-site specialists are available to consult with visitors looking to establish or improve their hybrid working systems and boost productivity. A second, east coast Customer Innovation & Experience Center location is already planned to open this summer in Boston, Massachusetts. Book your visit to the NWN Carousel Customer Innovation & Experience Center here.
“We’re seeing strong demand for scalable cloud solutions that help organizations build successful hybrid work environments,” said Jim Sullivan, CEO, NWN Carousel. “Teams across every sector are focused on establishing and upgrading their work environments to support an effective customer and employee experience. Our new facility will provide our customers and partners with an opportunity to explore firsthand how our integrated portfolio of cloud communication solutions work together to support their business outcomes.”
The center features real-life displays of integrated cloud solutions for hybrid workflows, device management solutions and easy-to-use visual collaboration workspace solutions. Hardware devices, such as large-format touch displays, video conferencing systems and digital signage are displayed within.
“Our customers appreciate hands-on experience when looking for hardware and software to meet their workflow management needs,” said Brian Gai, Vice President, West, NWN Carousel. “This new center will deliver that in an entirely new way. Now, in a real-life environment, we can walk through how to set up consistent and efficient hybrid workflows from start to finish.”
Devices and visual collaboration are key components of the Customer Experience Center. NWN Carousel works closely with HP Poly, Microsoft and Intel to provide a range of tools that are optimized for hybrid work environments and technology that enables seamless collaboration across multiple locations and devices.
Book a demo at the NWN Carousel Customer Experience Center for expertise and insights to activate work from anywhere, here.
About NWN Carousel
NWN Carousel is a leading Cloud Communications Service Provider (CCSP) focused on transforming the customer and employee hybrid work experience for commercial, enterprise and public sector organizations. With over 5,000 customers throughout the U.S., NWN Carousel provides integrated unified communications, security, contact center, managed devices, visual collaboration, and advanced technology solutions—all powered by the Experience Management Platform (EMP).