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The AI PC starts here. How Artificial Intelligence is transforming the next wave of PCs.

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Key Takeaways from Avaya Engage 2024: Innovation without Disruption

Curious about the key announcements from Avaya Engage? Discover how NWN Carousel’s top executives and solution architects joined 1400 customers and partners in Denver, where Avaya unveiled AI-powered product upgrades, strategic partnerships, and new open architecture capabilities. Dive into our blog for all the exciting details!

05.23.2024

Automate your Customer Interactions with AI in the Contact Center

Gartner’s survey on 2024 Top Priorities for Customer Service Leaders highlights a strong emphasis on self-service, GenAI, and analytics. Dive deeper into these key areas with insights from thought leaders at NWN Carousel and a guest blogger from IntelePeer.

05.16.2024

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The AI PC starts here. How Artificial Intelligence is transforming the next wave of PCs.

A Glimpse into the Future Are you AI ready?  NWN Carousel can help you get there!  According to a recent report from the International Data Corporation, the AI revolution is poised to dominate headlines with AI PCs projected to represent nearly 60% of all PC shipments by 2027.  The year 2024 alone anticipates the introduction […]

04.18.2024

NWN Carousel’s Security Practice: Trusted Advisors in the Modern Work Era

As I step into the role of leading NWN Carousel’s security offering, I am thrilled to build upon our expertise as a full lifecycle managed IT services company with security integrated across each of our offerings. With 17 years of experience within the organization, I bring a wealth of diverse knowledge, ready to navigate the […]

04.16.2024

How Artificial Intelligence Can Help 9-1-1 Admins & Dispatchers 

We had a productive time exploring the latest in 9-1-1 innovation at Maryland’s Public Safety and Emergency Communications Expo. It was great to see many of our customers in one place. NWN Carousel serves 200+ PSAPs both large and small. We understand the need for reliable emergency response systems. Enhanced NG911 services are a lifeline […]

04.11.2024

Single Partner for Managed Microsoft Teams to Transform Unified Communications

Organizations are constantly seeking ways to enhance their communication systems and improve collaboration among groups. Microsoft Teams has emerged as a leading platform for unified communications, offering a powerful suite of tools to streamline teamwork and enhance productivity. However, many businesses struggle to unlock the full potential of Teams, especially when it comes to integrating […]

04.09.2024

Enterprise Connect’s Top 5 Takeaways!

With over 5,000 industry leaders in attendance and an action-packed expo, join me for a rundown of my key takeaways and most memorable moments from Enterprise Connect. From innovative announcements to insightful discussions led by industry giants like Nicole Herskowitz from Microsoft, Javed Khan representing Cisco, Smita Hashim from Zoom, and Kira Makagon of RingCentral, we’ll delve into the trends, challenges, and solutions shaping the modern workplace and transforming the employee experience.

04.04.2024

NWN Carousel Wins USA TODAY Top Workplaces Award

Last month, I had the pleasure of attending the inaugural awards ceremony for the 2024 USA Today Top Workplaces alongside Molly Kreis, Sr. Director of Recruiting. Seeing NWN Carousel recognized as one of the nation’s best workplaces speaks volumes to the dedication our teams invest to create a place where employees can grow and thrive. […]

04.02.2024

Best Company Outlook 2024 by Comparably

We’re thrilled to share the exciting news that NWN Carousel has been named ‘Best Company Outlook 2024’ by Comparably. This prestigious award recognizes our consultative approach to delivering innovative solutions and services that help organization across North America enhance their digital journey. As a company, we’re passionate about helping our clients navigate the ever-evolving modern […]

03.28.2024

NWN Carousel Celebrated for Best Sales Team – Top Comparably Award for 2024

3rd year in a row, ratings by employees across 20 workplace culture categories When interviewing future sales professionals, I often get asked what’s it like to work at NWN Carousel. I sometimes struggle to answer. Why?  Describing it succinctly proves challenging.  At the core of our success lies a foundation of a “customer first” culture […]

03.26.2024